"503 Service Unavailable" Error!

[masood_y]

One of our hosted website have "503 Service Unavailable" error on this link:
http://p30pedia.com/shop/?p=149#more-149

But he dont have error in http://p30pedia.com/shop/ or other links. Where is issue and how can fix this error?

 

[mistwang]

Are you using cPanel?
Please check LSWS error log and stderr.log, under either lsws/logs/ directory or /usr/local/apache/logs/ directory.

 

[masood_y]

Yes, im using cpanel on this server.

 

[mistwang]

try "Build Matching PHP" from LSWS WHM plugin.

 

[ASTRAPI]

"503 Service Unavailable" Error! also but without cpanel

Hi

On some users a link for example:

http://www.server.com/index.php?showtopic=19731

Gives this error:

03 Service Unavailable
The server is temporarily busy, try again later! Powered By LiteSpeed Web Server
Lite Speed Technologies is not responsible for administration and contents of this web site!

But to me the same link and the same time is ok.

I use direct admin.

 

[mistwang]

maybe it is random 503 errors, or related to that user.

try to follow the instructions in our wiki for trouble shooting.

Trouble shooting

If you LiteSpeed PHP setup give 503 errors, you may have PHP configuration problem, usually it is because the version of a loadable module does not match the PHP version used. You need to recompile the loadable module to fix it.
Some trouble shooting techniques:

• check lsws/logs/stderr.log and lsws/logs/error.log.
• try to start the lsphp binary with matching user id with command like

sudo -u nobody ./lsphp5 -i

• compare the phpinfo() page to a working installation, sometimes, due to permission problem, php configuration files cannot be fully loaded.
• strace/truss/ktrace a lsphp process, it shows all the system calls made by the process.

 

[ASTRAPI]

Ok thanks

 

[masood_y]

try "Build Matching PHP" from LSWS WHM plugin.

Im do it, but i see this error too!
Help me please. My customer is angry.

 

[mistwang]

If you switch back to Apache, it works right?

Please PM me your server root and lsws web console login, I can take a look.

 

[masood_y]

Yes, its ok when switch to apache.
Root information sent.

 

[mistwang]

I have switched back to apache to test it, that URL will result in a blank page.

The problem is not litespeed specific, but a PHP internal problem, for some reason PHP engine crash when serving that specific request no matter LSWS or Apache is used.

If you can fix the problem with Apache, it should work with LSWS as well.