[NC-Designs]

Hi Mark, gotroot guy and LiteSpeed staff. This thread is typical of LiteSpeed forum.

Staff eventually not replying and not finding a sufficient resolution. Now I am aware you have added modsec 2.5 support to your latest release however it really isn't sufficient. Your changelog displays this but by that you could mean, we have added 1 feature of 2.5 or the entire functionality. However, from using 4.1 I have found that you really haven't added much of the functionality some people would require.

I have found LocationMatch rules for example, not to work.

<LocationMatch /admincp>
SecRuleRemoveById 330069
</LocationMatch>

Even simple SecRule from testing have failed to work?!

#Silent1.pl
SecRule REQUEST_URI "silent1\.pl"

Now I have paid for this service fair and square however the results I am getting are not sufficient. I have purchased an owned license with yourselves and that is more than enough to fund development. I have tried contacting your support directly and you tell me to use the forum, all in vein when you don't even help!

Your support is shabby and your pricing somewhat outrageous. Now while I agree with everyone that LiteSpeed is a great piece of kit when it comes to security it has so much further to go. Why don't you drop the support for your own Modsec alternative and let us use Mod_Security? Wouldn't that just make life a little easier for you? Your product has some rough edges and this is certainly one of them. Functions that have worked in previous versions I find no longer work (See my previous threads) and please take a look at the latest addition to my threads.

Regards,
Chris.