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  #11  
Old 06-20-2011, 09:18 PM
webizen webizen is offline
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please post a snippet of code in question.
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  #12  
Old 06-21-2011, 02:38 AM
XN-Matt XN-Matt is offline
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Just any basic php include will show this problem.

The php then errors stating the file cannot be found, when it does exist.
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  #13  
Old 06-22-2011, 07:05 AM
cmanns cmanns is offline
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Quote:
Originally Posted by XN-Matt View Post
Just any basic php include will show this problem.

The php then errors stating the file cannot be found, when it does exist.
Strace php processes while a friend or ab hits a php page

We went 4.0->4.1RC's->4.1 final ->4.1.1 yesterday it's been stable besides it randomly quits I think from the .rtstatus output but no php issues, and our clients sites have dozens and dozens of includes in sub directories and what not
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  #14  
Old 06-22-2011, 07:15 AM
XN-Matt XN-Matt is offline
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I'd say largely impossible to do due to the amount of traffic that hits these boxes.

Even the fraction of downtime we had when trying to work out what was going was too much.

Either way, clear problem with 4.1.1 that didn't exist with any version prior (and we've been running for quite a few years now).

Matt
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  #15  
Old 06-22-2011, 09:23 AM
cmanns cmanns is offline
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I've used it for over a year, maybe two but on and off till a year ago.

As said I've ran all the 4.1 RC's in production env, doing about 30million hits a day or more.

and I just switched to 4.1.1 - as people suggest do a force reinstall. You can just run litespeed on port 8080 or whatever fancy's you and test yourself instead of killing your traffic. Honestly though if that hurts you enough I'd look into HA and multiple web frontends.
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  #16  
Old 06-22-2011, 09:28 AM
XN-Matt XN-Matt is offline
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Ditto, but that does not mean a version won't have a problem.

If you read the post, you will see a forced re-install has been tried and DOES NOT work.

HA, or DR isn't required for the platform is it is and these suggestions do not deal with the problem in hand which has been confirmed on multiple boxes, different base OS's, some integrated in cPanel, some not - hence the posting of the problem.
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  #17  
Old 06-22-2011, 11:13 AM
webizen webizen is offline
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Could not duplicate the issue. sample code snippet is as follows:
Code:
<?php
include '../../test1/public_html/test1.php';
...
?>
open_basedir is empty.
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  #18  
Old 06-22-2011, 11:20 AM
cmanns cmanns is offline
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Quote:
Originally Posted by XN-Matt View Post
Ditto, but that does not mean a version won't have a problem.

If you read the post, you will see a forced re-install has been tried and DOES NOT work.

HA, or DR isn't required for the platform is it is and these suggestions do not deal with the problem in hand which has been confirmed on multiple boxes, different base OS's, some integrated in cPanel, some not - hence the posting of the problem.
Okay.

Doesn't seem like you've done any digging into the issue. I looked into my 4.1.1 install, what open_basedir settings do you use?

I'll test this on a few CentOS5 systems with 4.1.1
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  #19  
Old 06-23-2011, 08:37 AM
XN-Matt XN-Matt is offline
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Quote:
Originally Posted by cmanns View Post
Okay.

Doesn't seem like you've done any digging into the issue. I looked into my 4.1.1 install, what open_basedir settings do you use?
By default it is on, with exceptions. Have turned completely off also with no difference in the outcome.

Have recompiled PHP against 4.1.1 if that made any difference. None. Have tried force re-install again, nope.

4.1 works flawlessly, but would rather remain current.

@webizen: instead of just saying you can't find a problem, It would be ideal if someone actually could contact us to look in to this because the software is not working, and after all, it is paid for software that we'd expect you to actually help with.
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  #20  
Old 06-23-2011, 10:13 AM
webizen webizen is offline
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pm your server temporary root access so we can look into this further.

Quote:
Originally Posted by XN-Matt View Post
By default it is on, with exceptions. Have turned completely off also with no difference in the outcome.

Have recompiled PHP against 4.1.1 if that made any difference. None. Have tried force re-install again, nope.

4.1 works flawlessly, but would rather remain current.

@webizen: instead of just saying you can't find a problem, It would be ideal if someone actually could contact us to look in to this because the software is not working, and after all, it is paid for software that we'd expect you to actually help with.
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