[solved] litespeed is not running !

[webizen]

Please work with your reseller (canceled it earlier) to resolve the issue.

[Experthost]

If we have to cancel a freshly renewed license and buy a new one every time if/when the problem occurs, won't be pleasant .
Overall, your support is is much closer to what customer support really means, this one being the reason why not switching to other product and still sticking with LWS.
That reseller should be disqualified for selling LiteSpeed licenses as long as the system doesn't work as it should and does not have the ability to offer proper support.

[webizen]

Originally Posted by Experthost

If we have to cancel a freshly renewed license and buy a new one every time if/when the problem occurs, won't be pleasant .
...

I believe this is a rare situation and will not keep happening as it is a hassle for both ends.

[Experthost]

Indeed, could be a rare situation but would you agree to pay for something that doesn't exist ? I also understand that API could lead to some errors but what's so damn hard to apologies and refund ?