Support

felosi · #1 10-19-2009, 10:40 PM

Since I pretty much installed the 4.0.11 version before it was posted on the site I decided to update to it manually. needless to say there are some problems. mainly it goes like this here, everytime.

This just happend when I downloaded 4.0.11 and try to upgrade on a licensed server. It copied my serial number and license key in the install directory and I even done it twice myself to try but same problem.

Contacting licensing server ...

[ERROR] Sorry, installation will abort without a valid license key.

For evaluation purpose, please obtain a trial license key from our web
site http://www.litespeedtech.com, copy it to this directory
and run Installer again.

If a production license has been purchased, please copy the serial number
from your confirmation email to this directory and run Installer again.

NOTE:
Please remember to set ftp to BINARY mode when you ftp trial.key from
another machine.

mistwang · #2 10-19-2009, 10:57 PM

Please send your server IP and serial number to support. we will investigate.

felosi · #3 10-20-2009, 03:52 PM

mailed you the info. Install process fails on every server and today one of my servers, it just deleted my license key and stopped. i tried to install latest version using trial key, it would not even finish the install process.

mistwang · #4 10-20-2009, 10:57 PM

PaX in grsecurity kernel causes some trouble, can be addressed with paxctl command.