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TarkanVeKurdu · #1 10-17-2008, 01:47 AM

Hi ,

We have a Litespeed box with latest version 3.3.20 on a plesk box . Everything is running fine except the web logs. Litespeed is not logging properly to virtual domain logfiles: /var/www/vhosts/domain.com/statistics/logs/access_log

I have tried everything but its not working. What could be the problem here ?

Best regards,

mistwang · #2 10-17-2008, 01:35 PM

You need to check the permission of statistics/ and logs/ directory.
Make sure 'apache' user can read access_log, does not get permission denied.
Try command

sudo -u apache more /var/www/vhosts/domain.com/statistics/logs/access_log

TarkanVeKurdu · #3 10-20-2008, 05:37 AM

Well I have tested and apache user can login and reach the access_log files without problems. But lsws is still not logging. Please help.

Best regards

mistwang · #4 10-20-2008, 08:19 AM

Please PM a temp root login to your server, we can take a look.

TarkanVeKurdu · #5 10-20-2008, 10:41 AM

I PM'ed ! thank you.

mistwang · #6 10-20-2008, 01:41 PM

Looks like something wrong with plesk pipe logger used, we will have it addressed soon.

TarkanVeKurdu · #7 10-21-2008, 12:11 AM

Hi !

I have solved the problem with your help . I enabled the pipe logging on plesk with the help of : http://kb.parallels.com/en/2066 . I have disabled the pipe logging then restart the lsws server now its working.

I only have one problem left and pm'ed that problem . Compression problem. It will be great if you can check that problem.

Best regards

mistwang · #8 10-21-2008, 07:50 AM

When used with a hosting control panel using Apache httpd.conf, LiteSpeed will not compress or rotate the log file, usually the control panel will do that while updating the statistics.