Support

alexr · #1 03-08-2009, 03:57 PM

I just looked at your client page again and it appears that some of the large references you give actually don't use litespeed, atleast on their main page. A lot of the biggest ones (Twitter, Wordpress.com, Airliners.net) all return other webservers. Is this just lack of updates or have they used litespeed in the past or on other sites?

-Alex

anewday · #2 03-08-2009, 05:17 PM

Wordpress still uses litespeed, their load balancer runs on nginx. Does twitter use litespeed for its images only? Aquarius Storage switched back to Apache recently.

anewday · #3 04-06-2009, 10:24 PM

Seems wordpress switched their http servers to nginx now. They only used nginx on their load balancers prior to this.

The error pages no longer shows the default litespeed page.

www.wordpress.com/...jpg
www.wordpress.com/%%.php

I'm more eager to see the updated benchmarks now, seems more and more are switching to nginx.

Bono · #4 04-07-2009, 12:11 AM

Nginx has very good support, everything is answered within minutes/hours while here after few weeks I didn't got any response.

closet geek · #5 04-07-2009, 04:37 PM

Quote:

Originally Posted by anewday

I'm more eager to see the updated benchmarks now, seems more and more are switching to nginx.

I wouldn't get too excited. It's not like LS will publish benchmarks showing them losing to a rival product after all!

auser · #6 04-07-2009, 05:38 PM

Quote:

Originally Posted by Bono

Nginx has very good support, everything is answered within minutes/hours while here after few weeks I didn't got any response.

can you share how to get Nginx support? forum, email, or chat? the support is from community users or from Nginx? A bit curious how a freeware can support so well. Thanks.

Bono · #7 04-07-2009, 05:53 PM

Quote:

Originally Posted by auser

can you share how to get Nginx support? forum, email, or chat? the support is from community users or from Nginx? A bit curious how a freeware can support so well. Thanks.

It already has very strong community so every problem is fixed really fast. You can check here http://forum.nginx.org/index.php .

Regards

Lauren · #8 04-07-2009, 08:33 PM

Quote:

Originally Posted by anewday

Seems wordpress switched their http servers to nginx now. They only used nginx on their load balancers prior to this.

The error pages no longer shows the default litespeed page.

www.wordpress.com/...jpg
www.wordpress.com/%%.php

I'm more eager to see the updated benchmarks now, seems more and more are switching to nginx.

nginx is a nice piece of software and free. Wordpress is using it for load balancer in front of lsws. It interprets the 404 pages.
http://thetechcorner.net/2009/01/15/...eed-and-nginx/

LiteSpeed supports .htaccess which is compatible with Apache, many wordpress users still reply on that.

Lauren

mistwang · #9 04-07-2009, 08:37 PM

Quote:

Originally Posted by Bono

It already has very strong community so every problem is fixed really fast. You can check here http://forum.nginx.org/index.php .

Regards

Are you kidding?

Quote:

Nginx Forum - Forum Statistics Global
Topics: 168, Posts: 701, Users: 51.

I doubt those forum members have the capability of fixing bug in nginx.

And I doubt the nginx developer himself has the time to answer your system administration question regarding basic Unix/Linux permission questions.

If you looking for answers to generic Linux administration questions, you should go to forum like webhostingtalk or similar forum, larger community with more active members, your question is more likely get answered quickly.

As a software vendor, our forum support is free and most time got answered quickly. If you want better turn-around time, there's premium support service available.

Bono · #10 04-08-2009, 03:16 AM

Quote:

Originally Posted by mistwang

Are you kidding?
I doubt those forum members have the capability of fixing bug in nginx.

And I doubt the nginx developer himself has the time to answer your system administration question regarding basic Unix/Linux permission questions.

If you looking for answers to generic Linux administration questions, you should go to forum like webhostingtalk or similar forum, larger community with more active members, your question is more likely get answered quickly.

As a software vendor, our forum support is free and most time got answered quickly. If you want better turn-around time, there's premium support service available.

Like I said community not developer. So far support was provided via mailing list, and since forum is only 10 days old I'm sure it will pick up any time soon.

And related to my problem if I needed support every day I would purchase premium support, but I had one problem and it was unanswered.

Question was simple: can LSWS work same as apache, if it runs as nobody can it write files generated with web server as user defined in vhost.

Like I said, normally I would use PHP suEXEC but it breaks Xcache.