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IrPr · #1 08-09-2011, 03:25 AM

Hi there,

Its long time that customers are reporting that cPanel password protection feature doesn't work properly at my cPanel/Litespeed servers

I've double checked my self and couldn't make it working
It returns 401 for correct password

here is configurations:

.htaccess:

Code:

AuthType Basic
AuthName "usr"
AuthUserFile "/home/usr/.htpasswds/public_html/wp-admin/passwd"
require valid-user

tried to generate passwd file using htpasswd and cPanel but both not working
also i just see bellow error related to this request:

2011-08-09 13:55:59.042 [INFO] [IP:62506-0#APVH_usr.com] File not found [/home/usr/public_html/401.shtml]

how to debug? any suggestion/

Respect

mistwang · #2 08-09-2011, 06:54 AM

You can try enabling debug logging, also try an older release like 4.0.20 see if it is a bug introduced in 4.1.x.

IrPr · #3 08-09-2011, 07:08 AM

switched back to 4.0.20 and works like a charm
error log is already set to DEBUG
u mean to increase debug level?

mistwang · #4 08-09-2011, 07:40 AM

OK, looks a bug in 4.1.x release. We are at the hostingcon now, will address this issue next week.
Yes, change "Debug Level" to "HIGH" will give full debug log, by default, debug logging is disabled at "NONE" level.

webizen · #5 08-11-2011, 01:33 PM

could not reproduce in lab. please make sure password file DOES exist.

Quote:

AuthUserFile "/home/usr/.htpasswds/public_html/wp-admin/passwd"

mistwang · #6 08-12-2011, 07:03 PM

We tested it against 4.1.3 release, it works fine in our lab. Have you tested 4.1.3?
If it still does not work properly with 4.1.3, the best way to address it is to login to your server and take a look.

IrPr · #7 08-14-2011, 07:34 PM

Yes working properly in latest 4.1.3
however there is another bug with .3 which I sent you coredump but didn't receive any response yet

Thanks