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  #1  
Old 08-23-2011, 06:23 AM
MentaL MentaL is offline
Senior Member
 
Join Date: Nov 2010
Posts: 57
Default license update delay?

Hi,

I repaid my license but its not updating and my website is now unacceptable? What is the usually update length on licenses. Got a few thousand people waiting.

Regards
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  #2  
Old 08-23-2011, 06:28 AM
mistwang mistwang is offline
LiteSpeed Staff
 
Join Date: May 2003
Location: New Jersey
Posts: 7,583
Usually update in one day, but you can make it update immediately with

/usr/local/lsws/bin/lshttpd -V

or

/usr/local/lsws/bin/lshttpd -r
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  #3  
Old 08-23-2011, 06:33 AM
MentaL MentaL is offline
Senior Member
 
Join Date: Nov 2010
Posts: 57
Won't work given I need the license key. Can't get the license key since my new key is not active. Create serial.no and get;

[ERROR] Failed to find your license key under - /usr/local/lsws/ or /usr/local/lsws/conf/!


Try manual upgrade;

2011-08-23 14:33:00.840 [ERROR] [LICENSE] License key operation failure: ERR LC.9: Serial number is not active
[ERROR] Sorry, installation will abort without a valid license key.


#
Status: Pending

Paid
Credit Card
(08/23/2011 09:04)

Last edited by MentaL; 08-23-2011 at 06:42 AM..
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  #4  
Old 08-23-2011, 06:50 AM
MentaL MentaL is offline
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Join Date: Nov 2010
Posts: 57
Opened a ticket, and it was fixed.
Thanks.
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