[solved] litespeed is not running !

[yas70]

Hi all , My litespeed installed in Direcadmin , after installation & run litespeed , litespeed It stands immediately .

/usr/local/lsws/bin/lswsctrl start
[OK] Your trial license key will expire in 32 days!
[OK] litespeed: pid=11472.

after start run :

usr/local/lsws/bin/lswsctrl status
[ERROR] litespeed is not running.

!!! is Strange !!

this is my log error after start :

2012-06-17 02:08:47.409 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-alias.conf
2012-06-17 02:08:47.431 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-php-handlers.conf
2012-06-17 02:08:47.431 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-mpm.conf
2012-06-17 02:08:47.431 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-multilang-errordoc.conf
2012-06-17 02:08:47.431 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-autoindex.conf
2012-06-17 02:08:47.431 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-languages.conf
2012-06-17 02:08:47.431 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-info.conf
2012-06-17 02:08:47.431 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-vhosts.conf
2012-06-17 02:08:47.431 [INFO] Processing config file: /etc/httpd/conf/ips.conf
2012-06-17 02:08:47.431 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-dav.conf
2012-06-17 02:08:47.431 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-default.conf
2012-06-17 02:08:47.432 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-ssl.conf
2012-06-17 02:08:47.432 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-deflate.conf
2012-06-17 02:08:47.432 [INFO] Processing config file: /etc/httpd/conf/extra/directadmin-vhosts.conf
2012-06-17 02:08:47.432 [INFO] Processing config file: /usr/local/directadmin/data/users/clubcom/httpd.conf
2012-06-17 02:08:47.432 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-suphp.conf
2012-06-17 02:08:47.432 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-includes.conf

Thank you for reply

[NiteWave]

how did you install lsws with DA, followed
http://www.litespeedtech.com/support...wiki:apache:da ?

[yas70]

Yes , i install litespeed with this config .The first time I installed litespeed, litespeed without problem has started & didn't problem , after I installed litespeed , I started setting the link :
http://www.litespeedtech.com/support...wiki:apache:da

I did set this up:

Load Apache Configuration => Yes
Auto Reload On Changes => Yes
Apache Configuration File => /etc/httpd/conf/httpd.conf
Apache Port Offset => 2000
Apache IP Offset => 0
PHP suEXEC => Yes
PHP suEXEC Max Conn => 5

And finally:

chown apache:nobody /var/log/httpd/domains

after this settings i did restart litespeed & after, litespeed does not run.

after this i did uninstall & reinstall litespeed for several times, but litespeed does not run,

Please Help Me , Thank you

[webizen]

check error.log for any indication. do something like

tail -100 /usr/local/lsws/logs/error.log

[yas70]

this is my log error :

2012-06-18 14:56:10.332 [NOTICE] Your License key will expire in 31 days
2012-06-18 14:56:10.332 [NOTICE] Loading LiteSpeed/4.1.12 Enterprise ...
2012-06-18 14:56:10.544 [NOTICE] [ADMIN] server socket: uds://usr/local/lsws/admin/tmp/admin.sock.7123
2012-06-18 14:56:10.544 [NOTICE] Loading configuration from /usr/local/lsws/conf/httpd_config.xml ...
2012-06-18 14:56:10.545 [NOTICE] [config] chroot is disabled.
2012-06-18 14:56:10.545 [INFO] old priority: 0, new priority: -19
2012-06-18 14:56:10.545 [INFO] [config:server:basic] For better obscurity, server version number is hidden in the response header.
2012-06-18 14:56:10.578 [NOTICE] [PID: 21936]: start cgid: 21939, /usr/local/lsws/bin/httpd
2012-06-18 14:56:10.588 [WARN] [config:server:listener] No listener is available for normal virtual host!
2012-06-18 14:56:10.589 [NOTICE] The maximum number of file descriptor limit is set to 6000.
2012-06-18 14:56:10.636 [NOTICE] [config:server:epsr:lsphp5]'Process Limit' probably is too low, adjust the limit to: 310.
2012-06-18 14:56:10.636 [NOTICE] [config:server:epsr:lsphp4]'Process Limit' probably is too low, adjust the limit to: 310.
2012-06-18 14:56:10.666 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-phpmodules.conf
2012-06-18 14:56:10.668 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-directories.conf
2012-06-18 14:56:10.672 [WARN] /etc/httpd/conf/extra/httpd-directories.conf:26: Directive 'suPHP_UserGroup' is not allowed in current context.
2012-06-18 14:56:10.672 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-alias.conf
2012-06-18 14:56:10.703 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-php-handlers.conf
2012-06-18 14:56:10.704 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-mpm.conf
2012-06-18 14:56:10.711 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-multilang-errordoc.conf
2012-06-18 14:56:10.716 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-autoindex.conf
2012-06-18 14:56:10.716 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-languages.conf
2012-06-18 14:56:10.717 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-info.conf
2012-06-18 14:56:10.717 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-vhosts.conf
2012-06-18 14:56:10.720 [INFO] Processing config file: /etc/httpd/conf/ips.conf
2012-06-18 14:56:10.730 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-dav.conf
2012-06-18 14:56:10.730 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-default.conf
2012-06-18 14:56:10.731 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-ssl.conf
2012-06-18 14:56:10.731 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-deflate.conf
2012-06-18 14:56:10.732 [INFO] Processing config file: /etc/httpd/conf/extra/directadmin-vhosts.conf
2012-06-18 14:56:10.766 [INFO] Processing config file: /usr/local/directadmin/data/users/clubcom/httpd.conf
2012-06-18 14:56:10.777 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-suphp.conf
2012-06-18 14:56:10.777 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-includes.conf
2012-06-18 14:56:10.804 [NOTICE] litespeed (21936) is ready
2012-06-18 14:56:10.805 [INFO] Stop listener 127.0.0.1:2080.
2012-06-18 14:56:10.805 [INFO] Stop listener 127.0.0.1:2443.
2012-06-18 14:56:10.805 [NOTICE] [child: 21940] Successfully change current user to apache
2012-06-18 14:56:10.805 [NOTICE] [Child: 21940] Core dump is enabled.
2012-06-18 14:56:10.805 [NOTICE] [Child: 21940] Setup swapping space...
2012-06-18 14:56:10.805 [NOTICE] [AutoRestarter] new child process with pid=21940 is forked!
2012-06-18 14:56:10.805 [INFO] Stop listener 5.39.2.38:2080.
2012-06-18 14:56:10.806 [INFO] Stop listener 5.39.2.38:2443.
2012-06-18 14:56:10.806 [INFO] Stop listener *:7080.
2012-06-18 14:56:10.806 [NOTICE] [child: 21943] Successfully change current user to apache
2012-06-18 14:56:10.806 [NOTICE] [Child: 21943] Core dump is enabled.
2012-06-18 14:56:10.806 [NOTICE] [Child: 21943] Setup swapping space...
2012-06-18 14:56:10.806 [NOTICE] [AutoRestarter] new child process with pid=21943 is forked!
2012-06-18 14:56:10.814 [NOTICE] [Child: 21940] LiteSpeed/4.1.12 Enterprise starts successfully!
2012-06-18 14:56:10.815 [NOTICE] [Child: 21943] LiteSpeed/4.1.12 Enterprise starts successfully!
2012-06-18 14:56:11.234 [NOTICE] [AutoUpdate] Checking for new releases..., pid=21947
2012-06-18 14:56:11.358 [NOTICE] Start to clean up cache directory, pid=21948
2012-06-18 14:56:11.539 [INFO] Stop listener 127.0.0.1:2080.
2012-06-18 14:56:11.539 [INFO] Stop listener 127.0.0.1:2443.
2012-06-18 14:56:11.539 [INFO] Stop listener 5.39.2.38:2080.
2012-06-18 14:56:11.539 [INFO] Stop listener 5.39.2.38:2443.
2012-06-18 14:56:11.539 [INFO] Stop listener *:7080.
2012-06-18 14:56:11.539 [NOTICE] [Child: 21943] Start shutting down gracefully ...
2012-06-18 14:56:11.539 [NOTICE] New litespeed process is ready, stop listeners
2012-06-18 14:56:11.539 [INFO] Stop listener 127.0.0.1:2080.
2012-06-18 14:56:11.539 [INFO] Stop listener 127.0.0.1:2443.
2012-06-18 14:56:11.539 [NOTICE] [Child: 21940] Start shutting down gracefully ...
2012-06-18 14:56:11.539 [NOTICE] New litespeed process is ready, stop listeners
2012-06-18 14:56:11.539 [INFO] Stop listener 5.39.2.38:2080.
2012-06-18 14:56:11.539 [INFO] Stop listener 5.39.2.38:2443.
2012-06-18 14:56:11.539 [INFO] Stop listener *:7080.
2012-06-18 14:56:11.539 [NOTICE] [Child: 21940] Shut down successfully!
2012-06-18 14:56:11.539 [NOTICE] [Child: 21943] Shut down successfully!
2012-06-18 14:56:11.544 [NOTICE] [AutoRestarter] cleanup children processes and unix sockets of process with pid=21940 !
2012-06-18 14:56:11.545 [NOTICE] [AutoRestarter] child process with pid=21940 exited with status=0!
2012-06-18 14:56:11.545 [NOTICE] [AutoRestarter] cleanup children processes and unix sockets of process with pid=21943 !
2012-06-18 14:56:11.647 [NOTICE] [AutoRestarter] child process with pid=21943 exited with status=0!
2012-06-18 14:56:11.647 [NOTICE] [PID:21936] Server Stopped!
2012-06-18 14:56:12.814 [ERROR] [LICENSE] License key operation failure: ERR LC.8: fail to process

[webizen]

Your server should be OK now.

[yas70]

Yesssss, It does started now !!.... Thank you a lot

[Experthost]

How did was solved ?
Got the same error on a LVE server and couldn't make LSW start for more than 10 seconds. Litespeed stops running suddenly and nothing weird found in logs.
As a final solution (well, as I hope) I did uninstall and reinstall it again, building matching php but still no way to make it run as before. No changes-updates were made today so I really see no reason to crash. It's the first time it happens since we're using Litespeed (2011).
Log:

root@s1 [/usr/local/lsws/bin]# ./lshttpd -V
[OK] Leased license key 1 will expire in 13 days!
2012-07-25 22:18:40.125 [ERROR] [LICENSE] License key operation failure: ERR LC.9: Serial number is not active
root@s1 [/usr/local/lsws/bin]# /usr/local/lsws/bin/lshttpd -r
2012-07-25 22:21:11.533 [ERROR] [LICENSE] License key operation failure: ERR LC.9: Serial number is not active
root@s1 [/usr/local/lsws/bin]# /usr/local/lsws/bin/lswsctrl status
[ERROR] litespeed is not running.
root@s1 [/usr/local/lsws/bin]# /usr/local/lsws/bin/lswsctrl start
[OK] Leased license key 1 will expire in 13 days!
[OK] litespeed: pid=160833.
root@s1 [/usr/local/lsws/bin]# /usr/local/lsws/bin/lswsctrl status
[ERROR] litespeed is not running.

Have the server running Apache really ...cks and fortunately isn't too populated being activated pretty soon (< 50 accounts) but still isn't a pleasant situation.

[webizen]

send your IP and license string to support@ for investigation.

[Experthost]

Originally Posted by webizen

send your IP and license string to support@ for investigation.

Thanks for taking a look over the thread.
I did sent the email few hours ago and trying to fetch it again but still negative:

[OK] Leased license key 1 will expire in 12 days!
2012-07-26 11:38:12.414 [ERROR] [LICENSE] License key operation failure: ERR LC.9: Serial number is not active