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07-16-2012, 03:20 AM
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New Member
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Join Date: Jul 2012
Posts: 3
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503 Error with logs
I am getting a 503 error that happens sporadically. Sometimes it happens on the login page, other times during imports or just moving around the site. I am currently running SugarCRM 6.2.2.
Here are the logs:
PHP Code:
2012-07-15 15:29:55.960 [INFO] [68.37.96.22:64758-3#APVH_physicianjuncture.com:lsapi] connection to [/tmp/lshttpd/APVH_physicianjuncture.com_Suphp52.sock.903] on request #0, c onfirmed, 1, associated process: 361136, running: 0, error: Connection reset by peer!
2012-07-15 15:29:55.960 [NOTICE] [68.37.96.22:64758-3#APVH_physicianjuncture.com:lsapi] Max retries has been reached, 503!
2012-07-15 15:29:55.960 [NOTICE] [68.37.96.22:64758-3#APVH_physicianjuncture.com:lsapi] oops! 503 Service Unavailable
2012-07-15 15:29:55.961 [NOTICE] [68.37.96.22:64758-3#APVH_physicianjuncture.com:lsapi] Content len: 0, Request line: 'GET /crm/index.php?module=Users&action=Wizard HTTP/1.1'
2012-07-15 15:29:55.961 [INFO] [68.37.96.22:64758-3#APVH_physicianjuncture.com:lsapi] Cookie len: 254, sugar_user_theme=Sugar5; __utma=58663787.1171429218.1334104148.133844563 1.1338448935.4; __utmz=58663787.1334104148.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); PHPSESSID=27cd34c493e21d967883b66479bd931b; ck_login_id_20=1; ck_login_language_2 0=en_us
PHP Code:
2012-07-16 02:09:58.974 [NOTICE] [68.98.118.111:52346-0#APVH_physicianjuncture.com] oops! 503 Service Unavailable
2012-07-16 02:09:58.974 [NOTICE] [68.98.118.111:52346-0#APVH_physicianjuncture.com] Content len: 0, Request line: 'GET /crm/index.php?module=ACLRoles&action=DetailView&record=925135f6-d06e-9219-094b-50038c67c71e HTTP/1.1'
2012-07-16 02:09:58.974 [INFO] [68.98.118.111:52346-0#APVH_physicianjuncture.com] Cookie len: 113, sugar_user_theme=Sugar5; PHPSESSID=191ca15953109319b521c09843295aaa; ck_login_id_20=1; ck_login_language_20=en_us
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07-16-2012, 03:30 AM
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New Member
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Join Date: Jul 2012
Posts: 3
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here are some more error logs:
PHP Code:
2012-07-16 02:11:40.219 [NOTICE] [174.252.64.186:10209-0#APVH_physicianjuncture.com] Content len: 195, Request line: 'POST /crm/index.php HTTP/1.1'
2012-07-16 02:11:40.219 [INFO] [174.252.64.186:10209-0#APVH_physicianjuncture.com] Cookie len: 207, sugar_user_theme=Sugar5; PHPSESSID=ba029e720e9f41c72b008fe0fceec0dd; __utma=58663787.769885920.1325536389.1334717693.1334720203.8; __utmz=58663787.1325536389.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)
2012-07-16 02:11:40.219 [INFO] [174.252.64.186:10209-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/503.shtml]
2012-07-16 02:11:48.286 [INFO] [174.252.64.186:10217-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/cache/jsLanguage/Home/en_us.js]
2012-07-16 02:11:48.286 [INFO] [174.252.64.186:10217-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml]
2012-07-16 02:11:48.286 [INFO] [174.252.64.186:10218-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml]
2012-07-16 02:12:51.238 [INFO] [174.252.64.186:1126-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml]
2012-07-16 02:13:22.007 [INFO] [174.252.64.186:1140-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml]
2012-07-16 02:13:22.081 [INFO] [174.252.64.186:1139-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/cache/jsLanguage/Home/en_us.js]
2012-07-16 02:13:22.081 [INFO] [174.252.64.186:1139-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml]
2012-07-16 02:13:39.760 [INFO] [174.252.64.186:1143-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml]
2012-07-16 02:13:39.853 [INFO] [174.252.64.186:10222-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/cache/jsLanguage/Leads/en_us.js]
2012-07-16 02:13:39.853 [INFO] [174.252.64.186:10222-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml]
2012-07-16 02:20:55.673 [INFO] [174.252.64.186:10220-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/cache/jsLanguage/Leads/en_us.js]
2012-07-16 02:20:55.673 [INFO] [174.252.64.186:10220-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml]
2012-07-16 02:20:55.673 [INFO] [174.252.64.186:10222-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml]
2012-07-16 02:21:13.091 [INFO] [174.252.64.186:10215-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml]
2012-07-16 02:21:29.476 [INFO] [174.252.64.186:10217-0#APVH_physicianjuncture.com] connection to [/tmp/lshttpd/APVH_physicianjuncture.com_Suphp52.sock.354] on request #0, confirmed, 1, associated process: 417877, running: 0, error: Connection reset by peer!
2012-07-16 02:21:30.094 [NOTICE] [174.252.64.186:10217-0#APVH_physicianjuncture.com] POST request in process stage, fail with 503
2012-07-16 02:21:30.095 [NOTICE] [174.252.64.186:10217-0#APVH_physicianjuncture.com] oops! 503 Service Unavailable
2012-07-16 02:21:30.095 [NOTICE] [174.252.64.186:10217-0#APVH_physicianjuncture.com] Content len: 183, Request line: 'POST /crm/index.php HTTP/1.1'
2012-07-16 02:21:30.095 [INFO] [174.252.64.186:10217-0#APVH_physicianjuncture.com] Cookie len: 288, sugar_user_theme=Sugar5; PHPSESSID=ff1ac4434fa5c8831ceb3c2487e7827b; __utma=58663787.769885920.1325536389.1334717693.1334720203.8; __utmz=58663787.1325536389.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); ck_login_id_20=40af7ef4-18ec-1263-7286-50038f322675; ck_login_language_20=en_us
2012-07-16 02:21:30.095 [INFO] [174.252.64.186:10217-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/503.shtml]
2012-07-16 02:21:30.551 [INFO] [174.252.64.186:10209-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml]
2012-07-16 02:22:52.024 [INFO] [68.37.96.22:58067-0#APVH_physicianjuncture.com] connection to [/tmp/lshttpd/APVH_physicianjuncture.com_Suphp52.sock.064] on request #0, confirmed, 1, associated process: 417998, running: 0, error: Connection reset by peer!
2012-07-16 02:23:22.373 [INFO] [68.37.96.22:58228-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml]
2012-07-16 02:23:31.839 [INFO] [68.37.96.22:58236-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml]
2012-07-16 02:23:31.839 [INFO] [68.37.96.22:58235-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/cache/jsLanguage/Home/en_us.js]
2012-07-16 02:23:31.839 [INFO] [68.37.96.22:58235-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml]
2012-07-16 02:23:32.409 [INFO] [68.37.96.22:58235-1#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/undefined]
2012-07-16 02:23:32.409 [INFO] [68.37.96.22:58235-1#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml]
2012-07-16 02:23:34.375 [INFO] [68.37.96.22:58236-1#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/cache/jsLanguage/Administration/en_us.js]
2012-07-16 02:23:34.375 [INFO] [68.37.96.22:58236-1#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml]
2012-07-16 02:23:34.476 [INFO] [68.37.96.22:58240-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml]
2012-07-16 02:23:35.013 [INFO] [68.37.96.22:58236-2#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/undefined]
2012-07-16 02:23:35.013 [INFO] [68.37.96.22:58236-2#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml]
2012-07-16 02:23:38.798 [INFO] [68.37.96.22:58240-1#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/cache/jsLanguage/Home/en_us.js]
2012-07-16 02:23:38.798 [INFO] [68.37.96.22:58240-1#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml]
2012-07-16 02:23:38.892 [INFO] [68.37.96.22:58251-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml]
2012-07-16 02:23:39.419 [INFO] [68.37.96.22:58240-2#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/undefined]
2012-07-16 02:23:39.420 [INFO] [68.37.96.22:58240-2#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml]
2012-07-16 02:23:41.119 [INFO] [68.37.96.22:58251-1#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/cache/jsLanguage/Accounts/en_us.js]
2012-07-16 02:23:41.119 [INFO] [68.37.96.22:58251-1#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml]
2012-07-16 02:23:41.230 [INFO] [68.37.96.22:58253-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml]
2012-07-16 02:23:42.475 [INFO] [68.37.96.22:58253-1#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/cache/jsLanguage/Contacts/en_us.js]
2012-07-16 02:23:42.475 [INFO] [68.37.96.22:58253-1#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml]
2012-07-16 02:23:42.569 [INFO] [68.37.96.22:58256-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml]
2012-07-16 02:23:59.980 [INFO] [68.37.96.22:58253-3#APVH_physicianjuncture.com:lsapi] connection to [/tmp/lshttpd/APVH_physicianjuncture.com_Suphp52.sock.564] on request #8, confirmed, 0, associated process: -1, running: 0, error: Broken pipe!
2012-07-16 02:24:00.657 [INFO] [68.37.96.22:58262-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml]
2012-07-16 02:24:00.657 [INFO] [68.37.96.22:58261-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/cache/jsLanguage/Accounts/en_us.js]
2012-07-16 02:24:00.657 [INFO] [68.37.96.22:58261-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml]
2012-07-16 02:24:10.777 [INFO] [68.37.96.22:58264-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml]
2012-07-16 02:24:10.966 [INFO] [68.37.96.22:58266-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/cache/jsLanguage/Import/en_us.js]
2012-07-16 02:24:10.966 [INFO] [68.37.96.22:58266-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml]
2012-07-16 02:24:11.405 [INFO] [68.37.96.22:58266-1#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/undefined]
2012-07-16 02:24:12.004 [INFO] [68.37.96.22:58266-1#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml]
2012-07-16 02:24:22.142 [INFO] [68.37.96.22:58266-2#APVH_physicianjuncture.com:lsapi] connection to [/tmp/lshttpd/APVH_physicianjuncture.com_Suphp52.sock.564] on request #0, confirmed, 1, associated process: 418110, running: 1, error: Connection reset by peer!
2012-07-16 02:24:22.311 [NOTICE] [68.37.96.22:58266-2#APVH_physicianjuncture.com:lsapi] POST request in process stage, fail with 503
2012-07-16 02:24:22.311 [NOTICE] [68.37.96.22:58266-2#APVH_physicianjuncture.com:lsapi] oops! 503 Service Unavailable
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07-16-2012, 05:14 AM
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LiteSpeed Staff
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Join Date: Sep 2009
Posts: 2,226
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please check the last few lines of stderr.log, if any error message in it
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07-16-2012, 12:01 PM
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New Member
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Join Date: Jul 2012
Posts: 3
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Quote:
Originally Posted by NiteWave
please check the last few lines of stderr.log, if any error message in it
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Hi Nite....Thanks for responding
There was no information regarding this error logging through to the stderr log, however - I was able to login and pull another error_log for your review.
================================================== ============
PHP Code:
2012-07-16 11:44:29.769 [INFO] [100.100.100.100:47273-0#APVH_physicianjuncture.com] connection to [/tmp/lshttpd/APVH_physicianjuncture.com_Suphp52.sock] on request #0, confirmed, 1, associated process: 467387, running: 0, error: Connection reset by peer!
2012-07-16 11:44:29.769 [NOTICE] [100.100.100.100:47273-0#APVH_physicianjuncture.com] POST request in process stage, fail with 503
2012-07-16 11:44:29.769 [INFO] Remove pid: 467387, exitcode: 129
2012-07-16 11:44:29.769 [NOTICE] [100.100.100.100:47273-0#APVH_physicianjuncture.com] oops! 503 Service Unavailable
2012-07-16 11:44:29.769 [NOTICE] [100.100.100.100:47273-0#APVH_physicianjuncture.com] Content len: 195, Request line: 'POST /crm/index.php HTTP/1.1'
2012-07-16 11:44:29.769 [INFO] [100.100.100.100:47273-0#APVH_physicianjuncture.com] Cookie len: 67, sugar_user_theme=Sugar5; PHPSESSID=fac41b07950572aa982fd223f50af40e
2012-07-16 11:44:31.408 [INFO] Remove pid: 467375, exitcode: 0
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07-17-2012, 08:40 PM
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LiteSpeed Staff
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Join Date: Oct 2010
Posts: 2,337
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