Access to context [/] is denied!

Discussion in 'Install/Configuration' started by GOT, Aug 17, 2014.

  1. GOT

    GOT Member

    There are two other threads on this, neither seem to apply. I have checked, one is version realted from a year ago and the other has to do with location tags of which I cannot fine.

    So, the server is running Plesk 10 and litespeed. User created a subdomain on a domain. documentroot is httpdocs/folder

    php in general works in this folder as I put up a phpinfo page and it loaded fine.

    The user uploaded Wordpress files and created the database and created the database and user accounts. Those all work.

    When you go to the site it as expected redirects to wp-admin/install.php, but it then throws the error in the logs:

    [ACL] Access to context [/] is denied!

    Running latest version which is 4.2.14.

    Folder permissions all set to 755 and all php files set to 644. Ownership verified correct.

    Any help would be greatly appreciated.
  2. NiteWave

    NiteWave Administrator

    here's steps to try to collect more info:
    1.
    lsws web admin->Actions->Toggle Debug Logging

    2.
    #tailf /usr/local/lsws/logs/error.log |grep your-IP

    3.
    in browser, access wp-admin/install.php

    4.
    lsws web admin->Actions->Toggle Debug Logging

    5,
    check what is logged in step 2
  3. GOT

    GOT Member

    Obviously, lots of logs generated. I think this is the pertinent part, but I am still not clear what the issue is

    2014-08-17 20:21:56.690 [NOTICE] [70.169.132.104:55917-0#APVH_shop.aspkin.com] Content len: 0, Request line: 'GET /wp-admin/install.php HTTP/1.1'
    2014-08-17 20:21:56.690 [INFO] [70.169.132.104:55917-0#APVH_shop.aspkin.com] Cookie len: 260, __utma=237657104.1349473437.1406157702.1406157702.1407883983.2; __utmz=237657104.1406157702.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); _jsuid=1885225905; __utmv=237657104.usergroup-1-Unregistered%20%2F%20Not%20Logged%20In; wp-settings-time-1=1408305387
    2014-08-17 20:21:56.690 [DEBUG] [70.169.132.104:55917-0#APVH_shop.aspkin.com] Find context with URI: [/], location: [/var/www/vhosts/aspkin.com/httpdocs/shop/]
    2014-08-17 20:21:56.690 [DEBUG] [70.169.132.104:55917-0#APVH_shop.aspkin.com] Find .htaccess context with URI: [/], location: [/var/www/vhosts/aspkin.com/httpdocs/shop/]
    2014-08-17 20:21:56.690 [DEBUG] [70.169.132.104:55917-0#APVH_shop.aspkin.com] Find handler [lsphp5] for [.php]
    2014-08-17 20:21:56.690 [DEBUG] [70.169.132.104:55917-0#APVH_shop.aspkin.com] processContextPath() return 0
    2014-08-17 20:21:56.690 [DEBUG] [70.169.132.104:55917-0#APVH_shop.aspkin.com] add ENV: 'PERL5LIB:/usr/share/awstats/lib:/usr/share/awstats/plugins'
    2014-08-17 20:21:56.690 [INFO] [70.169.132.104:55917-0#APVH_shop.aspkin.com][ACL] Access to context [/] is denied!
    2014-08-17 20:21:56.690 [DEBUG] [70.169.132.104:55917-0#APVH_shop.aspkin.com] processNewReq() return 24.
    2014-08-17 20:21:56.690 [DEBUG] [70.169.132.104:55917-0#APVH_shop.aspkin.com] HttpConnection::sendHttpError(),code=403 Forbidden

    I'm not at all clear why there are references to awstats in there?
  4. NiteWave

    NiteWave Administrator

    assume litespeed process is running as nobody, check if nobody can
    #sudo -u nobody ls -l /var/www/vhosts/aspkin.com/httpdocs/shop/.htaccess
  5. GOT

    GOT Member

    [root@dallasno2 ~]# sudo -u nobody ls -l /var/www/vhosts/aspkin.com/httpdocs/shop/.htaccess
    ls: cannot access /var/www/vhosts/aspkin.com/httpdocs/shop/.htaccess: Permission denied

    However, I thought I had it set up for suphp?

    There is no .htaccess file ion that directory

    [root@dallasno2 ~]# ls -l /var/www/vhosts/aspkin.com/httpdocs/shop/.htaccess
    ls: cannot access /var/www/vhosts/aspkin.com/httpdocs/shop/.htaccess: No such file or directory
  6. NiteWave

    NiteWave Administrator

    what's the owner/group, permission ?
    #ls -ald /var/www/vhosts/aspkin.com/httpdocs/shop
  7. GOT

    GOT Member

    [root@dallasno2 ~]# ls -ald /var/www/vhosts/aspkin.com/httpdocs/shop
    drwxr-xr-x 5 fj398fifu3u8fh psacln 4096 Aug 17 16:25 /var/www/vhosts/aspkin.com/httpdocs/shop

    This is what I would expect.
  8. NiteWave

    NiteWave Administrator

    this folder is ok. I think the problem is
    why permission is denied ? this is a linux issue, not related to any web server.
    need check the permission from /var to /var/www/vhosts/aspkin.com/httpdocs/shop
  9. GOT

    GOT Member

    You got me. Permissions and opwnership are exacltly what I would expect wioth plesk:L

    drwxr-xr-x 5 fj398fifu3u8fh psacln 4096 Aug 17 16:25 shop


    How is that a problem?
  10. GOT

    GOT Member

  11. NiteWave

    NiteWave Administrator

    I think php is running as user "fj398fifu3u8fh", so it's ok.
    but .htaccess and static file like readme.html is processed by litespeed process which running as nobody.
    so nobody must be able to read them under /var/www/vhosts/aspkin.com/httpdocs/shop/

    #curl -I http://shop.aspkin.com/readme.html
    HTTP/1.1 403 Forbidden
    Date: Mon, 18 Aug 2014 04:52:57 GMT
    Server: LiteSpeed
    Accept-Ranges: bytes
    Connection: close
    ETag: "f91-53c8be6f-cc3ccce4c280b57c"
    Last-Modified: Fri, 18 Jul 2014 06:27:59 GMT
    Content-Type: text/html
    Content-Length: 3985
    X-Powered-By: PleskLin

    need check the permission along the path:
    #ls -ald /var
    #ls -ald /var/www
    ...
    #ls -ald /var/www/vhosts/aspkin.com/httpdocs
  12. GOT

    GOT Member

    This is a plesk server. It appears that lsws is running as the user apache:

    root 482 0.0 0.0 31820 9956 ? S Aug17 0:21 litespeed (lshttpd)
    root 483 0.0 0.0 6156 496 ? S Aug17 0:01 \_ httpd (lscgid)
    apache 484 0.3 0.3 164980 54756 ? Sl Aug17 3:09 \_ litespeed (lshttpd)
    apache 487 0.0 0.0 125480 8804 ? S Aug17 0:03 \_ lsphp5
    apache 17781 6.6 0.3 185644 58972 ? S 09:33 0:07 \_ lsphp5
    apache 17792 9.7 0.3 183284 63572 ? S 09:33 0:06 \_ lsphp5

    Your test works when you switch it to the apache user:

    [root@dallasno2 var]# sudo -u apache ls -l /var/www/vhosts/aspkin.com/httpdocs/shop/.htaccess
    ls: cannot access /var/www/vhosts/aspkin.com/httpdocs/shop/.htaccess: No such file or directory

    So, it must be something else?
  13. mistwang

    mistwang LiteSpeed Staff

    please check the content of /var/www/vhosts/aspkin.com/httpdocs/.htaccess
    is caused by directives from mod_access_xxxx module, "Deny from ..." . Please show us the full content of .htaccess .

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