Does support come with a purchase?

[ffeingol]

Hello Guys,

This may sound silly, but it's really not clear from the web site. If we purchase a license for LSWS what kind/level of support comes with that? Do we have to purchase Premium support to have email (non-forum) support?

TIA,

Frank

 

[mistwang]

Hi Frank,

If you'd like to have one-on-one email support, you need to purchase the premium support. Otherwise, our forum support is pretty good.