External processor is not available

Discussion in 'General' started by hd-sam, Oct 28, 2012.

  1. hd-sam

    hd-sam New Member

    I'm not sure why this keeps happening. The site randomly will go down and will be back up immediately as soon as I restart LSWS.

    This is a single site running LSWS on a cPanel server, the MySQL database is on a secondary server.

    As soon as the site goes down, the logs constantly state 'External processor not available' :


    Code:
    2012-10-28 13:40:17.589 [NOTICE] [IPREDACTED:64149-0#APVH_domainREDACTED.com:lsapi] Redirect: #8, URL: /500/index.php
    2012-10-28 13:40:17.589 [INFO] [IPREDACTED:64149-0#APVH_domainREDACTED.com:lsapi] HttpExtConnector state: 0, request body sent: 0, response body size: 0, response body sent:0, left in buffer: 0, attempts: 0.
    2012-10-28 13:40:17.589 [INFO] [IPREDACTED:64149-0#APVH_domainREDACTED.com:lsapi] External processor is not available.
    2012-10-28 13:40:17.891 [INFO] [IP2REDACTED:43818-0#APVH_domainREDACTED.com:lsapi] Connection idle time: 125 while in state: 5 watching for event: 25,close!
    2012-10-28 13:40:17.891 [NOTICE] [IP2REDACTED:43818-0#APVH_domainREDACTED.com:lsapi] Content len: 0, Request line: 'GET /forum/attachments/football/randomimage.jpg HTTP/1.1'
    2012-10-28 13:40:17.891 [NOTICE] [IP2REDACTED:43818-0#APVH_domainREDACTED.com:lsapi] Redirect: #5, URL: /500/index.php
    2012-10-28 13:40:17.891 [INFO] [IP2REDACTED:43818-0#APVH_domainREDACTED.com:lsapi] HttpExtConnector state: 0, request body sent: 0, response body size: 0, response body sent:0, left in buffer: 0, attempts: 0.
    2012-10-28 13:40:17.891 [INFO] [IP2REDACTED:43818-0#APVH_domainREDACTED.com:lsapi] External processor is not available.
  2. NiteWave

    NiteWave Administrator

    strange issue ... my first time to hear about such error message.

    what's your lsws version? if not latest 4.1.13 or 4.2, upgraded to the latest, and see if it happen again.
  3. webizen

    webizen New Member

    see if this helps.

    http://www.litespeedtech.com/support/forum/showthread.php?t=3852

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