LiteSpeed Serial No and License Key

Discussion in 'Install/Configuration' started by James.Shi, Jun 8, 2010.

  1. James.Shi

    James.Shi New Member

    We bought a LiteSpeed License Key: xxxx-xxxx-xxxx-xxxx through SimpleHelix. Saved it as "serial.no" file in the installation directory. But I got this error.

    2010-06-08 12:24:16.961 [ERROR] [LICENSE] License key operation failure: DT.7: The maximum number of server(s) can be installed with this serial number has been reached. If you want to migrate a license used on another server, please consult the product manual regarding how to transfer a license. count=1
    [ERROR] Sorry, installation will abort without a valid license key.

    Should I get a Serial Number from SimpleHelix? Or only this License Key?
    Last edited: Jun 8, 2010
  2. mistwang

    mistwang LiteSpeed Staff

    Maybe SimpleHelix uses the license key on another server before, you should ask them to clear/release the license so you can use it on your server.

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