LiteSpeed Serial No and License Key

#1
We bought a LiteSpeed License Key: xxxx-xxxx-xxxx-xxxx through SimpleHelix. Saved it as "serial.no" file in the installation directory. But I got this error.

2010-06-08 12:24:16.961 [ERROR] [LICENSE] License key operation failure: DT.7: The maximum number of server(s) can be installed with this serial number has been reached. If you want to migrate a license used on another server, please consult the product manual regarding how to transfer a license. count=1
[ERROR] Sorry, installation will abort without a valid license key.

Should I get a Serial Number from SimpleHelix? Or only this License Key?
 
Last edited:

mistwang

LiteSpeed Staff
#2
Maybe SimpleHelix uses the license key on another server before, you should ask them to clear/release the license so you can use it on your server.
 
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