[RESOLVED] access to /cpanel not working

Discussion in 'Install/Configuration' started by DataOne, Feb 9, 2010.

  1. DataOne

    DataOne New Member

    Hi

    I'm having some issues with litespeed and cPanel 11.25

    Before install litespeed customers can access whm, cpanel and webmail like example.com/cpanel example.com/whm example.com/webmail

    After litespeed installation, this way is not longer working and customers are getting 403 error but they can login like cpanel.example.com, etc

    Is this a bug? or am I doing something wrong?

    I'm using cpanel 11.25 with ls 4.0.12

    Thank You
  2. mistwang

    mistwang LiteSpeed Staff

    Please check /usr/local/apache/logs/error_log for reasons of 403 error.
    4.0.12 works fine with those URL in our lab.
  3. DataOne

    DataOne New Member

    When i visit the main site, I'm getting

    2010-02-09 10:24:08.387 [INFO] Start listen socket [/tmp/lshttpd/APVH_dorotaklinowska.com_Suphp.sock.926].
    2010-02-09 10:24:08.409 [INFO] [APVH_dorota_Suphp:] pid list size: 1
    2010-02-09 10:24:08.409 [INFO] [APVH_dorota_Suphp:] add child process pid: 1605
    2010-02-09 10:24:09.564 [INFO] Start listen socket [/tmp/lshttpd/APVH_dorotaklinowska.com_Suphp.sock.785].
    2010-02-09 10:24:09.586 [INFO] [APVH_dorota_Suphp:] pid list size: 2
    2010-02-09 10:24:09.586 [INFO] [APVH_dorota_Suphp:] add child process pid: 1629
    2010-02-09 10:24:09.586 [INFO] Start listen socket [/tmp/lshttpd/APVH_dorotaklinowska.com_Suphp.sock.609].
    2010-02-09 10:24:09.654 [INFO] [APVH_dorota_Suphp:] pid list size: 3
    2010-02-09 10:24:09.654 [INFO] [APVH_dorota_Suphp:] add child process pid: 1633
    2010-02-09 10:24:09.655 [INFO] Start listen socket [/tmp/lshttpd/APVH_dorotaklinowska.com_Suphp.sock.319].
    2010-02-09 10:24:09.678 [INFO] [APVH_dorota_Suphp:] pid list size: 4
    2010-02-09 10:24:09.678 [INFO] [APVH_dorota_Suphp:] add child process pid: 1635
    2010-02-09 10:24:19.591 [INFO] Pid: 1605 associated with [APVH_dorota_Suphp:]
    2010-02-09 10:24:19.591 [INFO] ProcInfo Pid: 1605, socket: /tmp/lshttpd/APVH_dorotaklinowska.com_Suphp.sock.926
    2010-02-09 10:24:19.591 [INFO] [APVH_dorota_Suphp:] pid list size: 3, pid stop list size: 0
    2010-02-09 10:24:19.665 [INFO] Pid: 1629 associated with [APVH_dorota_Suphp:]
    2010-02-09 10:24:19.665 [INFO] ProcInfo Pid: 1629, socket: /tmp/lshttpd/APVH_dorotaklinowska.com_Suphp.sock.785
    2010-02-09 10:24:19.665 [INFO] [APVH_dorota_Suphp:] pid list size: 2, pid stop list size: 0
    2010-02-09 10:24:19.728 [INFO] Pid: 1633 associated with [APVH_dorota_Suphp:]
    2010-02-09 10:24:19.728 [INFO] ProcInfo Pid: 1633, socket: /tmp/lshttpd/APVH_dorotaklinowska.com_Suphp.sock.609
    2010-02-09 10:24:19.728 [INFO] [APVH_dorota_Suphp:] pid list size: 1, pid stop list size: 0
    2010-02-09 10:24:20.048 [INFO] Pid: 1635 associated with [APVH_dorota_Suphp:]
    2010-02-09 10:24:20.048 [INFO] ProcInfo Pid: 1635, socket: /tmp/lshttpd/APVH_dorotaklinowska.com_Suphp.sock.319
    2010-02-09 10:24:20.048 [INFO] [APVH_dorota_Suphp:] pid list size: 0, pid stop list size: 0
    2010-02-09 10:24:21.084 [NOTICE] [APVH_dorota_Suphp:] stop worker processes

    and only this wen I try to login to cpanel:

    2010-02-09 10:26:49.257 [INFO] [99.31.118.120:55674-0#APVH_dorotaklinowska.com] File not found [/home/dorota/public_html/403.shtml]

    suphp is activate and htscanner (from previous fastcgi setup)

    Any idea about what is wrong?
  4. mistwang

    mistwang LiteSpeed Staff

    In our cpanel setup, those functions are configured in httpd.conf with

    please check permission of /usr/local/cpanel/cgi-sys directory and files in it. all user should be able to access those files.
  5. DataOne

    DataOne New Member

    Thanks for your help

    I fixed it rebuilding apache and switching back to Litespeed, maybe something was wrong with my previous setup

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