[solved] 403 error: access denied

Discussion in 'Bug Reports' started by laviniap, Oct 15, 2012.

  1. laviniap

    laviniap New Member

    hi there
    I have no access to my website...the page is still there but I cannot work on it.
    http://laviniaparlamenti.com/ndxz-studio/
    I've been looking on your old posts and faq, but I've changed nothing on the site and I've made no upgrades or similar since long time, so I don't get the point.
    Last edited by a moderator: Oct 18, 2012
  2. webizen

    webizen New Member

    usually it is the directory permission issue. it also could be rewrite rules in .htaccess, etc.

    pls check error log (i.e. /usr/local/apache/logs/error_log) for more context of 403 error (from shell console).
  3. laviniap

    laviniap New Member

    Error Log page

    I went to the error log page and that's what I've found (among other errors like these). I am not a webmaster but maybe I can try to fix this, can you explain me how does it work ?

    2012-10-16 15:44:51.081 [INFO] [2.231.114.185:59297-0#APVH_laviniaparlamenti.com] File not found [/home/laviniap/public_html/404.shtml]
    2012-10-16 15:44:51.081 [INFO] [2.231.114.185:59297-0#APVH_laviniaparlamenti.com] File not found [/home/laviniap/public_html/ndxz-studio/site/js/expandingMenus.js]
  4. webizen

    webizen New Member

    these are not related (File not found). you should do following from the command line while make request the URL and paste the output here. xx.xx.xx.xx is your IP address.

  5. laviniap

    laviniap New Member

    Hi, thank's but I've found the solution, it was related to the code of permissions that changed I don't know how. I put 755 instead of 750 and now it seems to work.
    Thank's anyway

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