[solved] litespeed is not running !

Discussion in 'Install/Configuration' started by yas70, Jun 17, 2012.

  1. yas70

    yas70 New Member

    Hi all , My litespeed installed in Direcadmin , after installation & run litespeed , litespeed It stands immediately .

    /usr/local/lsws/bin/lswsctrl start
    [OK] Your trial license key will expire in 32 days!
    [OK] litespeed: pid=11472.

    after start run :

    usr/local/lsws/bin/lswsctrl status
    [ERROR] litespeed is not running.

    !!! is Strange !!

    this is my log error after start :

    2012-06-17 02:08:47.409 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-alias.conf
    2012-06-17 02:08:47.431 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-php-handlers.conf
    2012-06-17 02:08:47.431 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-mpm.conf
    2012-06-17 02:08:47.431 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-multilang-errordoc.conf
    2012-06-17 02:08:47.431 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-autoindex.conf
    2012-06-17 02:08:47.431 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-languages.conf
    2012-06-17 02:08:47.431 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-info.conf
    2012-06-17 02:08:47.431 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-vhosts.conf
    2012-06-17 02:08:47.431 [INFO] Processing config file: /etc/httpd/conf/ips.conf
    2012-06-17 02:08:47.431 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-dav.conf
    2012-06-17 02:08:47.431 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-default.conf
    2012-06-17 02:08:47.432 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-ssl.conf
    2012-06-17 02:08:47.432 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-deflate.conf
    2012-06-17 02:08:47.432 [INFO] Processing config file: /etc/httpd/conf/extra/directadmin-vhosts.conf
    2012-06-17 02:08:47.432 [INFO] Processing config file: /usr/local/directadmin/data/users/clubcom/httpd.conf
    2012-06-17 02:08:47.432 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-suphp.conf
    2012-06-17 02:08:47.432 [INFO] Processing config file: /etc/httpd/conf/extra/httpd-includes.conf

    Thank you for reply
    Last edited by a moderator: Jun 19, 2012
  2. NiteWave

    NiteWave Administrator

  3. yas70

    yas70 New Member

    Yes , i install litespeed with this config .The first time I installed litespeed, litespeed without problem has started & didn't problem , after I installed litespeed , I started setting the link :
    http://www.litespeedtech.com/support/wiki/doku.php?id=litespeed_wiki:apache:da

    I did set this up:

    Load Apache Configuration => Yes
    Auto Reload On Changes => Yes
    Apache Configuration File => /etc/httpd/conf/httpd.conf
    Apache Port Offset => 2000
    Apache IP Offset => 0
    PHP suEXEC => Yes
    PHP suEXEC Max Conn => 5

    And finally:

    chown apache:nobody /var/log/httpd/domains

    after this settings i did restart litespeed & after, litespeed does not run.

    after this i did uninstall & reinstall litespeed for several times, but litespeed does not run,

    Please Help Me , Thank you
  4. webizen

    webizen New Member

    check error.log for any indication. do something like
  5. yas70

    yas70 New Member

    this is my log error :

  6. webizen

    webizen New Member

    Your server should be OK now.
  7. yas70

    yas70 New Member

    Yesssss, It does started now !!.... Thank you a lot
  8. Experthost

    Experthost New Member

    How did was solved ?
    Got the same error on a LVE server and couldn't make LSW start for more than 10 seconds. Litespeed stops running suddenly and nothing weird found in logs.
    As a final solution (well, as I hope) I did uninstall and reinstall it again, building matching php but still no way to make it run as before. No changes-updates were made today so I really see no reason to crash. It's the first time it happens since we're using Litespeed (2011).
    Log:
    Code:
    root@s1 [/usr/local/lsws/bin]# ./lshttpd -V
    [OK] Leased license key 1 will expire in 13 days!
    2012-07-25 22:18:40.125 [ERROR] [LICENSE] License key operation failure: ERR LC.9: Serial number is not active
    root@s1 [/usr/local/lsws/bin]# /usr/local/lsws/bin/lshttpd -r
    2012-07-25 22:21:11.533 [ERROR] [LICENSE] License key operation failure: ERR LC.9: Serial number is not active
    root@s1 [/usr/local/lsws/bin]# /usr/local/lsws/bin/lswsctrl status
    [ERROR] litespeed is not running.
    root@s1 [/usr/local/lsws/bin]# /usr/local/lsws/bin/lswsctrl start
    [OK] Leased license key 1 will expire in 13 days!
    [OK] litespeed: pid=160833.
    root@s1 [/usr/local/lsws/bin]# /usr/local/lsws/bin/lswsctrl status
    [ERROR] litespeed is not running.
    
    Have the server running Apache really ...cks and fortunately isn't too populated being activated pretty soon (< 50 accounts) but still isn't a pleasant situation.
  9. webizen

    webizen New Member

    send your IP and license string to support@ for investigation.
  10. Experthost

    Experthost New Member

    Thanks for taking a look over the thread.
    I did sent the email few hours ago and trying to fetch it again but still negative:
    Code:
    [OK] Leased license key 1 will expire in 12 days!
    2012-07-26 11:38:12.414 [ERROR] [LICENSE] License key operation failure: ERR LC.9: Serial number is not active
    
  11. webizen

    webizen New Member

    Please work with your reseller (canceled it earlier) to resolve the issue.
  12. Experthost

    Experthost New Member

    If we have to cancel a freshly renewed license and buy a new one every time if/when the problem occurs, won't be pleasant .
    Overall, your support is is much closer to what customer support really means, this one being the reason why not switching to other product and still sticking with LWS.
    That reseller should be disqualified for selling LiteSpeed licenses as long as the system doesn't work as it should and does not have the ability to offer proper support.
  13. webizen

    webizen New Member

    I believe this is a rare situation and will not keep happening as it is a hassle for both ends.
  14. Experthost

    Experthost New Member

    Indeed, could be a rare situation but would you agree to pay for something that doesn't exist ? I also understand that API could lead to some errors but what's so damn hard to apologies and refund ?
  15. Experthost

    Experthost New Member

    The BigFoot is back in town. Same issue related to LC.9 error, no license expiration (11 days left this time). As I've suggested in sent email, wouldn't it be just GREAT to have LSWS switch itself to apache and notify admin when happens, instead of keeping websites down ? Couldn't even access settings from WHM to manually switch to apache neither the webconsole on specific port. Quite frustrating...

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