[Solved] LiteSpeed is not up! Please check log file for errors.

Discussion in 'General' started by Mr_Parham, May 29, 2012.

  1. Mr_Parham

    Mr_Parham Member

    Hi

    Today my server suddenly went down, i use trial version so i can decide if i want to move this server to litespeed or not

    After that i could login to cpanel and i noticed that in the litespeed plugin section it says that neither apache or litespeed were up and running, so i tried restarting the litespeed and here is what i got
    "LiteSpeed is not up! Please check log file for errors."
    Well i don
  2. Mr_Parham

    Mr_Parham Member

    Tried re-installation twice as well and it didnt work
  3. webizen

    webizen New Member

    run this from command line:

  4. Mr_Parham

    Mr_Parham Member

  5. NiteWave

    NiteWave Administrator

    read the screen shot: "netstat -ntpl | grep litespeed" return nothing

    is there license problem ?

    #/usr/local/lsws/bin/lshttpd -V
  6. Mr_Parham

    Mr_Parham Member

    it seems to be =/
    here is the result
    =========================
    root@srv1 [~]# /usr/local/lsws/bin/lshttpd -V
    [ERROR] Failed to find your license key under - /usr/local/lsws/ or /usr/local/lsws/conf/!
    root@srv1 [~]#
    =========================
  7. Mr_Parham

    Mr_Parham Member

    ok, i tried uploading the trial key again, it showwed the proper status for about few seconds but after that when i clicked on check the lisence it stoped working again

    root@srv1 [~]# locate trial.key
    /usr/src/lsws/trial.key
    /usr/src/lsws/lsws-4.1.12/trial.key
    root@srv1 [~]# cd /usr/src/lsws/
    root@srv1 [/usr/src/lsws]# ls
    ./ build_lsphp_5.2.17.sh* build_lsphp_exec.sh* .install_progress lsws-4.1.11/ lsws-4.1.9/
    ../ build_lsphp_5.3.10.sh* .build_lsphp_progress lsws-4.1.10/ lsws-4.1.12/
    root@srv1 [/usr/src/lsws]# cd /usr/src/lsws/lsws-4.1.12
    root@srv1 [/usr/src/lsws/lsws-4.1.12]# ls
    ./ add-ons/ bin/ cPanelInstall.sh* docs/ functions.sh install.sh* LICENSE LICENSE.OpenSSL php/ VERSION
    ../ admin/ conf/ DEFAULT/ fcgi-bin/ INSTALL lib/ LICENSE.OpenLDAP LICENSE.PHP share/
    root@srv1 [/usr/src/lsws/lsws-4.1.12]

    i dont know much about linux but i know that ls dont show the trial.key =/
  8. NiteWave

    NiteWave Administrator

    please note this info:
    [ERROR] Failed to find your license key under - /usr/local/lsws/ or /usr/local/lsws/conf/!

    either /usr/local/lsws/trial.key or /usr/local/lsws/conf/trial.key should exist

    otherwise, the trial version won't run. maybe you deleted the file accidently.
    try re-apply for a trial key and copy to /usr/local/lsws/, see if any progress.
  9. Mr_Parham

    Mr_Parham Member

    i tried reuploading it manually and from the interface but it's still the same, i can see the file using sftp but it still says

    [ERROR] Failed to find your license key under - /usr/local/lsws/ or /usr/local/lsws/conf/!
  10. webizen

    webizen New Member

    how long did you have this server?
  11. Mr_Parham

    Mr_Parham Member

    about 6-7 months
    -------------
    PS - the problem is solved, i just get a proper license from store and it's working fine now

    Thanks
  12. webizen

    webizen New Member

    good. the problem was your trial license already expired. get a valid license is the way to go.

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