[solved] no Real-Time Statistics after upgrade to v4.1.1

Discussion in 'Bug Reports' started by mehrdadabed, Jun 19, 2011.

  1. mehrdadabed

    mehrdadabed New Member

    Hi,

    I've no 'Real-Time Statistics' after upgrading to 4.1.1
    all the values are blank or zero

    Please help resolve this matter.

    Thanks,
    Last edited by a moderator: Jun 21, 2011
  2. NiteWave

    NiteWave Administrator

    directory permission issue.

    paste the output of:
    #ls -ald /tmp/lshttpd
  3. mehrdadabed

    mehrdadabed New Member

    here you are :


    Code:
    # ls -ald /tmp/lshttpd
    drwxr-x--- 20 apache apache 233472 Jun 19 19:30 /tmp/lshttpd
    Thanks,
  4. NiteWave

    NiteWave Administrator

    try
    #chmod o+x /tmp/lshttpd
  5. mehrdadabed

    mehrdadabed New Member

    I've run the command you mentioned, but the problem persists,

    as far as I checked, there are lots of APVH_www.XXXXXX.com_Suphp.sock.XXX in mentioned directory, but there is no files in /tmp/lshttpd/swap

    the permission of /tmp/lshttpd/swap is :
    Code:
    ls -ald /tmp/lshttpd/swap/
    drwx------ 2 apache apache 4096 Jun 19 17:54 /tmp/lshttpd/swap/
    
    maybe related

    Thanks,
  6. NiteWave

    NiteWave Administrator

    please give the output of:
    #ls -al /usr/local/lsws/admin/tmp
    #groups lsadm
  7. mehrdadabed

    mehrdadabed New Member

    Thanks, here is the result you requested :

    Code:
     # groups lsadm
    lsadm : lsadm apache
    Code:
     # ls -al /usr/local/lsws/admin/tmp
    
    total 28
    drwx--x---  2 lsadm apache 12288 Jun 20 05:03 .
    drwxr-xr-x 11 root  root    4096 Jun 18 22:29 ..
    srwxr-xr-x  1 root  root       0 Jan 23 17:20 admin.sock.7000
    srwxr-xr-x  1 lsadm lsadm      0 Apr  6 19:34 admin.sock.7002
    srwxr-xr-x  1 lsadm lsadm      0 Jan 31 09:27 admin.sock.7012
    srwxr-xr-x  1 lsadm lsadm      0 Feb  4 10:34 admin.sock.7013
    srwxr-xr-x  1 lsadm lsadm      0 Jan  6 06:42 admin.sock.7018
    srwxr-xr-x  1 lsadm lsadm      0 May 18 09:02 admin.sock.7022
    srwxr-xr-x  1 lsadm lsadm      0 Feb  5 17:30 admin.sock.7023
    srwxr-xr-x  1 lsadm lsadm      0 Feb 10 20:35 admin.sock.7030
    srwxr-xr-x  1 lsadm lsadm      0 Apr  4 18:54 admin.sock.7035
    srwxr-xr-x  1 lsadm lsadm      0 Mar  3 09:11 admin.sock.7037
    srwxr-xr-x  1 lsadm lsadm      0 Feb  5 17:28 admin.sock.7039
    srwxr-xr-x  1 lsadm lsadm      0 Feb  3 21:05 admin.sock.7045
    ...
    srwxr-xr-x  1 lsadm lsadm      0 May 28 08:06 admin.sock.7349
    srwxr-xr-x  1 lsadm lsadm      0 Dec 31 16:19 admin.sock.7351
    srwxr-xr-x  1 lsadm lsadm      0 Jun 13 09:42 admin.sock.7353
    srwxr-xr-x  1 lsadm lsadm      0 Feb 25 14:31 admin.sock.7360
    srwxr-xr-x  1 lsadm lsadm      0 May 20 07:32 admin.sock.7365
    srwxr-xr-x  1 lsadm lsadm      0 Feb 19 13:03 admin.sock.7367
    srwxr-xr-x  1 lsadm lsadm      0 Apr 29 14:47 admin.sock.7373
    srwxr-xr-x  1 lsadm lsadm      0 Jan 17 19:14 admin.sock.7374
    srwxr-xr-x  1 root  root       0 Jun  6 08:19 admin.sock.7377
    srwxr-xr-x  1 lsadm lsadm      0 Feb 19 12:24 admin.sock.7379
    srwxr-xr-x  1 lsadm lsadm      0 May 19 12:15 admin.sock.7384
    srwxr-xr-x  1 lsadm lsadm      0 Mar  3 17:37 admin.sock.7395
    srwxr-xr-x  1 lsadm lsadm      0 Jun  1 11:23 admin.sock.7401
    srwxr-xr-x  1 lsadm lsadm      0 Jan 29 11:24 admin.sock.7402
    srwxr-xr-x  1 lsadm lsadm      0 Apr 25 15:16 admin.sock.7404
    srwxr-xr-x  1 lsadm lsadm      0 Apr 25 15:33 admin.sock.7407
    srwxr-xr-x  1 lsadm lsadm      0 May 22 09:22 admin.sock.7416
    srwxr-xr-x  1 lsadm lsadm      0 Jan 31 12:07 admin.sock.7424
    srwxr-xr-x  1 lsadm lsadm      0 Feb  3 21:06 admin.sock.7433
    srwxr-xr-x  1 lsadm lsadm      0 Feb  3 08:33 admin.sock.7440
    srwxr-xr-x  1 lsadm lsadm      0 Jan 24 09:51 admin.sock.7441
    srwxr-xr-x  1 lsadm lsadm      0 May 19 11:31 admin.sock.7448
    srwxr-xr-x  1 lsadm lsadm      0 Feb 18 22:51 admin.sock.7454
    srwxr-xr-x  1 root  root       0 Jan 15 21:36 admin.sock.7458
    srwxr-xr-x  1 lsadm lsadm      0 Feb  5 17:24 admin.sock.7472
    srwxr-xr-x  1 lsadm lsadm      0 Jan 16 08:36 admin.sock.7474
    srwxr-xr-x  1 lsadm lsadm      0 Feb  4 12:07 admin.sock.7477
    srwxr-xr-x  1 lsadm lsadm      0 May 19 15:58 admin.sock.7478
    srwxr-xr-x  1 lsadm lsadm      0 May 18 16:25 admin.sock.7479
    srwxr-xr-x  1 lsadm lsadm      0 May 25 18:39 admin.sock.7482
    srwxr-xr-x  1 lsadm lsadm      0 May 24 08:17 admin.sock.7483
    srwxr-xr-x  1 lsadm lsadm      0 Feb  4 07:59 admin.sock.7499
    srwxr-xr-x  1 lsadm lsadm      0 Jun  1 15:48 admin.sock.7509
    srwxr-xr-x  1 root  root       0 Apr 18 13:33 admin.sock.7515
    srwxr-xr-x  1 lsadm lsadm      0 Jun 19 14:21 admin.sock.7516
    srwxr-xr-x  1 lsadm lsadm      0 Jan 23 20:53 admin.sock.7518
    srwxr-xr-x  1 lsadm lsadm      0 Feb  5 21:44 admin.sock.7527
    srwxr-xr-x  1 lsadm lsadm      0 Mar  2 11:49 admin.sock.7538
    srwxr-xr-x  1 lsadm lsadm      0 Mar 31 01:33 admin.sock.7539
    srwxr-xr-x  1 lsadm lsadm      0 Mar 20 09:08 admin.sock.7540
    srwxr-xr-x  1 lsadm lsadm      0 Jun 13 09:25 admin.sock.7549
    srwxr-xr-x  1 lsadm lsadm      0 May 26 14:00 admin.sock.7557
    srwxr-xr-x  1 lsadm lsadm      0 Mar  2 08:53 admin.sock.7560
    srwxr-xr-x  1 root  root       0 Apr 18 13:50 admin.sock.7562
    srwxr-xr-x  1 lsadm lsadm      0 Feb  5 15:16 admin.sock.7566
    srwxr-xr-x  1 lsadm lsadm      0 May  9 21:06 admin.sock.7569
    srwxr-xr-x  1 lsadm lsadm      0 Apr  6 19:58 admin.sock.7574
    srwxr-xr-x  1 lsadm lsadm      0 Feb  4 10:33 admin.sock.7576
    srwxr-xr-x  1 lsadm lsadm      0 Apr  3 15:18 admin.sock.7585
    srwxr-xr-x  1 lsadm lsadm      0 Feb  3 09:27 admin.sock.7589
    srwxr-xr-x  1 lsadm lsadm      0 Feb  5 15:06 admin.sock.7590
    srwxr-xr-x  1 lsadm lsadm      0 May 19 15:42 admin.sock.7593
    srwxr-xr-x  1 lsadm lsadm      0 Jan 26 09:17 admin.sock.7598
    srwxr-xr-x  1 root  root       0 Feb  5 15:09 admin.sock.7601
    srwxr-xr-x  1 lsadm lsadm      0 Jan 29 10:55 admin.sock.7603
    srwxr-xr-x  1 lsadm lsadm      0 May  1 13:25 admin.sock.7609
    srwxr-xr-x  1 lsadm lsadm      0 Jan 17 15:04 admin.sock.7613
    srwxr-xr-x  1 lsadm lsadm      0 Feb  5 16:05 admin.sock.7617
    srwxr-xr-x  1 root  root       0 May 25 15:35 admin.sock.7619
    srwxr-xr-x  1 lsadm lsadm      0 Feb  5 17:26 admin.sock.7620
    srwxr-xr-x  1 lsadm lsadm      0 Mar  3 15:26 admin.sock.7635
    srwxr-xr-x  1 root  root       0 Mar 30 12:55 admin.sock.7637
    srwxr-xr-x  1 lsadm lsadm      0 Apr 20 06:39 admin.sock.7641
    srwxr-xr-x  1 lsadm lsadm      0 Jun  2 20:29 admin.sock.7658
    srwxr-xr-x  1 lsadm lsadm      0 May 19 12:53 admin.sock.7666
    srwxr-xr-x  1 lsadm lsadm      0 Jan 29 11:26 admin.sock.7671
    srwxr-xr-x  1 lsadm lsadm      0 Jan 19 00:22 admin.sock.7674
    srwxr-xr-x  1 lsadm lsadm      0 Feb  3 10:04 admin.sock.7679
    srwxr-xr-x  1 lsadm lsadm      0 May 23 14:19 admin.sock.7686
    srwxr-xr-x  1 lsadm lsadm      0 Jan 31 12:24 admin.sock.7687
    srwxr-xr-x  1 lsadm lsadm      0 Jan 29 11:23 admin.sock.7691
    srwxr-xr-x  1 lsadm lsadm      0 Feb  1 04:22 admin.sock.7693
    srwxr-xr-x  1 lsadm lsadm      0 May 18 09:08 admin.sock.7695
    srwxr-xr-x  1 root  root       0 Jun  4 08:34 admin.sock.7696
    srwxr-xr-x  1 root  root       0 Apr 20 21:40 admin.sock.7697
    srwxr-xr-x  1 lsadm lsadm      0 Mar 21 10:31 admin.sock.7711
    srwxr-xr-x  1 lsadm lsadm      0 Apr 20 21:40 admin.sock.7737
    srwxr-xr-x  1 lsadm lsadm      0 Feb 11 07:59 admin.sock.7741
    srwxr-xr-x  1 root  root       0 May  9 21:07 admin.sock.7743
    srwxr-xr-x  1 lsadm lsadm      0 Jan 15 21:34 admin.sock.7755
    srwxr-xr-x  1 lsadm lsadm      0 May  9 10:44 admin.sock.7757
    srwxr-xr-x  1 lsadm lsadm      0 Apr  4 09:15 admin.sock.7758
    srwxr-xr-x  1 lsadm lsadm      0 Feb  5 11:18 admin.sock.7759
    srwxr-xr-x  1 lsadm lsadm      0 Jun 18 22:31 admin.sock.7760
    srwxr-xr-x  1 lsadm lsadm      0 Feb  4 11:51 admin.sock.7766
    srwxr-xr-x  1 lsadm lsadm      0 Jun 13 10:06 admin.sock.7767
    srwxr-xr-x  1 lsadm lsadm      0 Jan 23 14:34 admin.sock.7768
    srwxr-xr-x  1 lsadm lsadm      0 Apr 20 21:36 admin.sock.7772
    srwxr-xr-x  1 lsadm lsadm      0 Dec 30 00:42 admin.sock.7780
    srwxr-xr-x  1 lsadm lsadm      0 May 23 14:21 admin.sock.7781
    srwxr-xr-x  1 lsadm lsadm      0 Feb 19 12:40 admin.sock.7783
    srwxr-xr-x  1 lsadm lsadm      0 Jan 30 15:40 admin.sock.7784
    srwxr-xr-x  1 lsadm lsadm      0 May 29 14:06 admin.sock.7785
    srwxr-xr-x  1 lsadm lsadm      0 Jun 10 13:23 admin.sock.7786
    srwxr-xr-x  1 lsadm lsadm      0 Mar 30 12:55 admin.sock.7797
    srwxr-xr-x  1 lsadm lsadm      0 Feb  9 10:21 admin.sock.7798
    srwxr-xr-x  1 lsadm lsadm      0 Jan 31 11:31 admin.sock.7800
    srwxr-xr-x  1 lsadm lsadm      0 Feb  6 16:10 admin.sock.7804
    srwxr-xr-x  1 lsadm lsadm      0 Jan  8 20:41 admin.sock.7810
    srwxr-xr-x  1 lsadm lsadm      0 Jan 31 11:07 admin.sock.7812
    srwxr-xr-x  1 lsadm lsadm      0 Jan 20 12:50 admin.sock.7814
    srwxr-xr-x  1 lsadm lsadm      0 Feb  3 17:29 admin.sock.7823
    srwxr-xr-x  1 lsadm lsadm      0 Feb  3 14:37 admin.sock.7826
    srwxr-xr-x  1 lsadm lsadm      0 Feb 19 20:03 admin.sock.7835
    srwxr-xr-x  1 lsadm lsadm      0 Feb 19 09:41 admin.sock.7842
    srwxr-xr-x  1 lsadm lsadm      0 Feb  5 22:22 admin.sock.7847
    srwxr-xr-x  1 lsadm lsadm      0 Feb  3 19:42 admin.sock.7850
    srwxr-xr-x  1 lsadm lsadm      0 Apr 18 15:00 admin.sock.7854
    srwxr-xr-x  1 lsadm lsadm      0 Dec 25 08:17 admin.sock.7855
    srwxr-xr-x  1 lsadm lsadm      0 Feb  5 22:29 admin.sock.7858
    srwxr-xr-x  1 root  root       0 Jun  6 08:20 admin.sock.7872
    srwxr-xr-x  1 lsadm lsadm      0 May 29 10:41 admin.sock.7876
    srwxr-xr-x  1 lsadm lsadm      0 Jan 30 15:32 admin.sock.7879
    srwxr-xr-x  1 lsadm lsadm      0 Jan  9 11:24 admin.sock.7883
    srwxr-xr-x  1 root  root       0 Jan  8 20:42 admin.sock.7893
    srwxr-xr-x  1 lsadm lsadm      0 Feb  3 00:23 admin.sock.7898
    srwxr-xr-x  1 root  root       0 May 23 14:21 admin.sock.7903
    srwxr-xr-x  1 lsadm lsadm      0 Apr  4 07:58 admin.sock.7916
    srwxr-xr-x  1 lsadm lsadm      0 Jan 23 17:19 admin.sock.7918
    srwxr-xr-x  1 lsadm lsadm      0 Feb  3 10:14 admin.sock.7919
    srwxr-xr-x  1 root  root       0 Jan  8 20:41 admin.sock.7921
    srwxr-xr-x  1 lsadm lsadm      0 Jun 14 13:05 admin.sock.7922
    srwxr-xr-x  1 lsadm lsadm      0 Jun 19 19:57 admin.sock.7924
    srwxr-xr-x  1 lsadm lsadm      0 Jan  2 19:39 admin.sock.7930
    srwxr-xr-x  1 lsadm lsadm      0 May 19 16:41 admin.sock.7934
    srwxr-xr-x  1 lsadm lsadm      0 Feb 24 07:19 admin.sock.7935
    srwxr-xr-x  1 lsadm lsadm      0 Feb  1 09:19 admin.sock.7942
    srwxr-xr-x  1 lsadm lsadm      0 Jan 31 11:03 admin.sock.7963
    srwxr-xr-x  1 root  root       0 Jan  2 19:38 admin.sock.7968
    srwxr-xr-x  1 root  root       0 Jan 28 22:37 admin.sock.7971
    srwxr-xr-x  1 lsadm lsadm      0 Mar  2 10:23 admin.sock.7974
    srwxr-xr-x  1 lsadm lsadm      0 Jan 27 13:08 admin.sock.7976
    srwxr-xr-x  1 lsadm lsadm      0 Feb  5 17:31 admin.sock.7981
    srwxr-xr-x  1 lsadm lsadm      0 May 19 20:59 admin.sock.7985
    srwxr-xr-x  1 lsadm lsadm      0 Apr  6 19:52 admin.sock.7996
    srwxr-xr-x  1 lsadm lsadm      0 Jan 28 22:36 admin.sock.7998
    -rw-------  1 lsadm lsadm    179 Jun 18 23:38 sess_618f36077d09e9154987147ce2994074
    -rw-------  1 lsadm lsadm     78 Jun  9 10:38 sess_988ea88df714051c8cbbd0256a261545
    -rw-------  1 lsadm lsadm     78 Jun 11 20:46 sess_b
    Please note that, the lsws has been isntalled on DirectAdmin

    Thanks again.
  8. NiteWave

    NiteWave Administrator

    for a quick test, try
    #chmod a+x /usr/local/lsws/admin/tmp
    if any difference.
    if still not, try
    #chmod 777 /usr/local/lsws/admin/tmp
    #rm -rf /usr/local/lsws/admin/tmp/*
  9. mehrdadabed

    mehrdadabed New Member

    I've run the command :

    Code:
     # ls -lad /usr/local/lsws/admin/tmp
    drwxrwxrwx 2 lsadm apache 12288 Jun 20 11:28 /usr/local/lsws/admin/tmp
    Code:
    # ls -lah /usr/local/lsws/admin/tmp
    total 24K
    drwxrwxrwx  2 lsadm apache  12K Jun 20 11:39 .
    drwxr-xr-x 11 root  root   4.0K Jun 18 22:29 ..
    srwxr-xr-x  1 lsadm lsadm     0 Jun 20 11:28 admin.sock.7554
    -rw-------  1 lsadm lsadm   184 Jun 20 08:43 sess_329023cc468884beb5ba687f3256b930
    -rw-------  1 lsadm lsadm   179 Jun 20 11:39 sess_63a8929a324bc7f30f204369cc62d235
    but no changes yet, the problem persists
    Last edited: Jun 20, 2011
  10. webizen

    webizen New Member

    try restart LSWS (service lsws stop; service lsws start), logout web console, close browsers, then login again.
  11. mehrdadabed

    mehrdadabed New Member

    Hi,

    I stopped/started the service lsws and checked it by another browser, no success, problem persists.
  12. webizen

    webizen New Member

    try download and force re-install(choose Upgrade option) lsws from command line.
  13. mehrdadabed

    mehrdadabed New Member

  14. webizen

    webizen New Member

    pm your server temporary root access to us for further investigation.
  15. webizen

    webizen New Member

    empty realtime stats is due to php (admin_php) for admin Vhost is using a modified php.ini (/usr/local/lsws/admin/conf/php.ini) in which functions like exec(), etc are disabled. However, these functions are needed to pull realtime stats. revert php.ini file or remove disable_function in php.ini and restart lsws will fix it.
  16. mehrdadabed

    mehrdadabed New Member

    thanks to webizen for following this case
  17. foka

    foka New Member

    The solution worked for me too.
    #cp /usr/bin/php.ini /usr/local/lsws/admin/conf/php.ini
    and refresh the real time stats page.

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