admin console not loading

Discussion in 'General' started by nullx8, Nov 30, 2012.

  1. nullx8

    nullx8 Active Member

    every time lsws runns longer than 10 minutes, i can not access the management site (7080) at all ...
    its simply loads forever while the (only one) production host
    serves 120-350pages/sec with out any issues at all.

    this morning the server did restart basically every 2 minutes to fix 503 errors.
    i upgraded then to "Enterprise v4.2.1 (2 CPU)"

    now the 503 restarts are gone and the production site works flawless without me having any code changed.

    however if i go now to administations-urls like config/confMgr.php?m=serv
    i get error 500

    and have to restart lsws via commandline to get arround this (soft restart via web interface does not do anything)

    any idea what that could be ?

    the machine is a dedicated webserver,
    has only 2 working tasks running lsws and lsphp5
    always about 2gb memory free, no swap used, load never higher as 0.05
  2. NiteWave

    NiteWave Administrator

    strange issue, 1st time to hear about.

    how about you change port 7080 to other one like 7100 ?
    what's the output of:
    #netstat -ntlp |grep 7080
  3. nullx8

    nullx8 Active Member

    sure i can do that, but what shoud that help ?

    now the error happens the netstat output is (as it is always since the port is still open):
    [root@profiles ~]# netstat -ntlp |grep 7080
    tcp        0      0      *                   LISTEN      12720/litespeed (ls 
  4. nullx8

    nullx8 Active Member

    stderr shows:
    ==> stderr.log <==
    lsapi: failed to open secret file: /usr/local/lsws/admin/cgid/secret/cgid.sock!
    2012-11-30 03:52:05.255 [STDERR] lscgid: secret is not set properly!
    2012-11-30 03:52:05.257 [STDERR] lsapi: failed to open secret file: /usr/local/lsws/admin/cgid/secret/cgid.sock!
    2012-11-30 03:52:05.257 [STDERR] lscgid: secret is not set properly!

    as told before, this happens only if the service do run for a while (10 min or more)

    and since the upgrade the administration does produce the error500
    before the admin sites just never responded to any http calls
  5. mistwang

    mistwang LiteSpeed Staff

    Can you also send us the error log around that time? Need to know what happened by that time.
    Or, let our staff login to take a look. send email to bug@litespeed... or PM temp root access.
  6. nullx8

    nullx8 Active Member

    The only entries in the servers error log are this:
    ==> /usr/local/lsws/logs/error.log <==
    2012-11-30 04:00:33.215 [WARN] [config:server:rails] Cannot find ruby interpreter, Rails easy configuration is turned off
    2012-11-30 04:00:33.215 [ERROR] [config:vhost:profiles] missing <certFile> in <vhssl>
    Where both make no sense to me (ruby is not used and ssl working just fine)

    I noticed that the service still do crash and produce the 503 error, and right after that the admin console stops working.

    The crash is caused by glibc
    ==> /usr/local/lsws/logs/stderr.log <==
    *** glibc detected *** lsphp5: double free or corruption (out): 0x00007f102c10a040 ***

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