Can't active license litespeed

Discussion in 'Install/Configuration' started by Tien Trinh, Nov 9, 2017.

  1. Tien Trinh

    Tien Trinh New Member

    When I active litespeed Ultra VPS LSWS license, it's fail and show message bellow.
    I try to disable firewall but not resolve this issue.
    How to resolve this issue?
    Current License Status:
    2017-11-09 13:13:53.691 [NOTICE] Memory size is: 8060584KB.
    2017-11-09 13:13:54.700 [ERROR] [LICENSE] License key operation failure: ERR LC.8: fail to process
    2017-11-09 13:13:54.709 [NOTICE] Memory size is: 8060584KB.
    2017-11-09 13:13:55.956 [ERROR] [LICENSE] Failed to communicate with licensing server: license.litespeedtech.com
     
  2. Pong

    Pong Well-Known Member Staff Member

    For License related issue, you should log a ticket with us. If you purchase it through a reseller, then you should log a ticket with reseller.
     
  3. Tien Trinh

    Tien Trinh New Member

    ThIs issue was resolved, my IP server was in your blacklist system. I sent a ticket and IP was removed from your blacklist, license was actived OK. Many thank!
     

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