Magento not showing any images in site after Litespeed install in cPanel

Discussion in 'LiteMage Cache Extension For Magento' started by Umar, May 15, 2017.

  1. Umar

    Umar Member

    Hi,
    I just installed LiteSpeed web server on my cpanel server but right after installation and activation of LSWS , my magento store stopped showing most of the images in my store.
    It shows images as if it was not able to load or if its missing .
    Please see screenshot: http://prntscr.com/f7zhv9
    When I inspected elements it showed me 403 error of the images: http://prntscr.com/f7zifx

    Can someone please help and guide me in right direction of why this issue is occuring and how it can be solved?

    Thanks a lot.
     
  2. Pong

    Pong Well-Known Member Staff Member

  3. Umar

    Umar Member

    Hi,

    Thank you for the response.
    yes i follower that guideline exactly. and the error logs showing this: http://prntscr.com/f82f60
     
  4. Pong

    Pong Well-Known Member Staff Member

    It seems there are no php handler for php54 and php71, have you install those for apache? seems lsphp missing for these two.
     
  5. Umar

    Umar Member

    No i didn't.... can you please guide me what php handler packages do i need to install for php. i will do it via EasyApache4 ?
     
  6. Pong

    Pong Well-Known Member Staff Member

    Can you log a ticket with us and provide tmp root password for your server. We will have an investigation.
     
  7. Umar

    Umar Member

    it doesnt let me login....and i think i need to have a paid account to open the ticket or something ?
     
  8. Pong

    Pong Well-Known Member Staff Member

    Yes, you will need to have acount with us. Did you purchase a license from us or third party?
    If not, please send an email with tmp root password to bug@litespeedtech.com
     
  9. Umar

    Umar Member

    Hi,
    The license is a trial license at the moment as i just installed on my server for testing litespeed but its making this images display problem for me.
    I have sent the server login details to the email bug@litespeedtech.com
    Hope to hear from you soon.
    Thank you.
     
  10. Pong

    Pong Well-Known Member Staff Member

    Due to data migration from old server with incorrect ownership as nobody:nobody, change all images files to be owned by user:user and problem fixed.
     

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