random users complain timeout issue

Discussion in 'General' started by bhanuprasad1981, Dec 19, 2011.

  1. bhanuprasad1981

    bhanuprasad1981 Well-Known Member

    my customers are complaining :-

    This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase 'Connection Timeout'.

    it appears many times with users using vbulletin and vbseo any solution ?
  2. NiteWave

    NiteWave Administrator

    please check current value:
    admin console->Server->Tuning->Connection Timeout (secs)
  3. bhanuprasad1981

    bhanuprasad1981 Well-Known Member

    atm its 60 seconds is it safe to to raise it ?
  4. webizen

    webizen Well-Known Member

    yes, raise to sth like 300 seconds.

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