[Solved] cPanel email autoconfig not working

Discussion in 'Install/Configuration' started by Monarobase, Mar 12, 2013.

  1. Monarobase

    Monarobase Well-Known Member

    When I try to access autoconfig.domain.tld on a cPanel 11.36 server I get an error 500 message from litespeed with :

    What do I need to do exactly to fix this ?
  2. webizen

    webizen Well-Known Member

    create a symlink in /usr/local/bin/perl => /usr/bin/perl. 11.36 no longer has /usr/local/bin/perl
  3. Monarobase

    Monarobase Well-Known Member

    I've already got this symlink and I still get the error
  4. webizen

    webizen Well-Known Member

    check External App (Admin Console => Configuration => Server) page. It seems Web Server (proxy) type External App was not defined or missing. If so, add them back.

  5. Monarobase

    Monarobase Well-Known Member

    They exist, but I don't think it's them that are causing this.

    The lines causing this in cPanel's apache httpd.conf are :

    As you can see it doesn't use any of the above ports.

    If I create one for port 80 will it cause issues with litespeed ? Shouldn't litespeed already respond to on port 80 ?
  6. NiteWave

    NiteWave Administrator

  7. Monarobase

    Monarobase Well-Known Member

    No luck so far !

    I tried creating a webserver with name but it didn't change anything to I set the name to and the address to but now autoconfig.domain.tld times out after 60 seconds with a 403 error and nothing in the error_log file.

    Even without this entry un the listeners list I see :

    As I updated to litespeed 4.2.2 just after updating to cPanel 11.36 and having not tried to access autoconfig.domain.tld before (this feature was first introduced in 11.34) I don't know if the probem was added by LS 4.2.2 or if LS was never working with the autoconfig subdomain
  8. webizen

    webizen Well-Known Member

    For proxy external app, it only handles instead of alias like /sys-cgi/ which has to be defined as context in lsws (available at vhost level not server level). so this autoconfig and autodiscover which proxy through cgi-sys cgi is not working in lsws at the moment. will let you know once a fix is available.
  9. webizen

    webizen Well-Known Member

    Fixed in the latest 4.2.2 build.

    /usr/local/lsws/admin/misc/lsup.sh -f -v 4.2.2
  10. Monarobase

    Monarobase Well-Known Member

    Thanks, that seems to have solved the issue :)

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