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litespeed_wiki:cache:common:geoip-support [2019/01/08 19:35]
Lisa Clarke [Why infinite redirect for my GeoIP rewrite Rules]
litespeed_wiki:cache:common:geoip-support [2019/01/08 19:39]
Lisa Clarke [Please clarify what do you mean ''GeoIP not working'']
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   RewriteRule ^(.*)$ https://​www.example.com/​my/​$1 [R,L]   RewriteRule ^(.*)$ https://​www.example.com/​my/​$1 [R,L]
   ​   ​
-==== Please clarify what do you mean ''​GeoIP not working''​==== +==== Be more specific than "GeoIP not working"==== 
-Quite often we received ​report claiming ​''​GeoIP not working''​It is a little ​vague/confused that if ''​GeoIP module ​not working''​or ''​GeoIP rewrite rules do not work as expected''​You 'd better ​to clarify ​the above first before logging any ticket.+Quite often we receive a report claiming ​that "GeoIP is not working""​This is too vague. Is the GeoIP module ​note working? ​Or are the GeoIP rewrite rules not working ​as expected? ​It's best to clarify before logging any ticket.
  
-''​GeoIP module ​not working'' ​can be easily verified through the following (change the country code ''​US''​ to your country code accordingly):​+Whether the GeoIP module ​is working can be easily verified through the following (change the country code ''​US''​ to your country code accordingly):​
  
 <​code>​ <​code>​
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 </​code>​ </​code>​
   ​   ​
-If it returns 404, then it means GeoIP module is actually working. ​+If it returns 404, then it means the GeoIP module is actually working. ​
   ​   ​
-''​GeoIP rewrite rules do not work as expected" could be more complicated. You will need to check the rules to see any bug there, ​such as redirect loop. When needed, you can log a ticket with us with the rules set not working as expected and more detailed test example for us to take a further look. +GeoIP rewrite rules that do not work as expected ​may be more complicated. You will need to check the rules to look for issues ​such as redirect loop. When needed, you can log a ticket with us. Let us know the rules set is not working as expectedand provide a more detailed test example for us to take a further look. 
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