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litespeed_wiki:cache:litemage:support_tiers [2017/04/28 18:53] Ron Saad [Understanding LiteMage Premium Support Tiers:] |
litespeed_wiki:cache:litemage:support_tiers [2017/04/28 18:55] Ron Saad [How to order:] |
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| LiteMage works out of the box with Magento’s typical configuration most of the time. | LiteMage works out of the box with Magento’s typical configuration most of the time. | ||
| - | As Magento allows customizations (such as to themes or plugins, etc.), sometimes these sitemodifications cause trouble when enabling LiteMage. | + | As Magento allows customizations (such as to themes or plugins, etc.), sometimes these site modifications cause problems when enabling LiteMage. |
| - | LiteSpeed Technologies tries to document any issues reported and provide solutions or recommendations for such circumstances, so the particular issue for your site may already have been addressed at [[litespeed_wiki:cache:litemage:troubleshooting| LiteMage troubleshooting guide ]] | + | LiteSpeed Technologies tries to document any issues reported and provide solutions or recommendations for such circumstances, so the particular issue for your site may already have been addressed in the [[litespeed_wiki:cache:litemage:troubleshooting| LiteMage troubleshooting guide ]] |
| Feel free to check there first to see if you can resolve the problem on your own. | Feel free to check there first to see if you can resolve the problem on your own. | ||
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| Go to the [[https://store.litespeedtech.com/store/cart.php?gid=5|support section]]. | Go to the [[https://store.litespeedtech.com/store/cart.php?gid=5|support section]]. | ||
| Choose "LiteMage Cache Setup" - "Basic" will show, this is the $299.00 option. | Choose "LiteMage Cache Setup" - "Basic" will show, this is the $299.00 option. | ||
| - | Click “order now”, and you will be able to see the 3 different tiers: Basic, Medium and Advanced. The prices for "Medium" and "Advanced" are **in addition to** the cost of "Basic". Select the tier that meets your needs. | + | Click “order now”, and you will be able to see the 3 different tiers: Basic, Medium and Advanced. The prices in the drop-down for "Medium" and "Advanced" are **in addition to** the cost of "Basic". Select the tier that meets your needs. |
| {{ :litespeed_wiki:cache:litemage:litemage_support_tiers.png?500 |}} | {{ :litespeed_wiki:cache:litemage:litemage_support_tiers.png?500 |}} | ||