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litespeed_wiki:cache:litemage:troubleshooting:front-end-timeout-too-soon [2016/05/09 17:40] Long Hu |
litespeed_wiki:cache:litemage:troubleshooting:front-end-timeout-too-soon [2017/05/05 21:07] Lisa Clarke |
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====== Magento front-end session timing out too soon ====== | ====== Magento front-end session timing out too soon ====== | ||
- | **Problem**: Magento site is timing out soon while "Cookie Lifetime" in Magento configuration set to default 3600 seconds | + | ====Problem==== |
+ | The Magento site is timing out soon while **Cookie Lifetime** in Magento configuration set to default 3600 seconds. | ||
- | **Cause**: PHP’s session.gc_maxlifetime set to be a small number so PHP cleared the session data before Magento has the chance | + | ====Cause==== |
+ | PHP’s **session.gc_maxlifetime** was set to be a small number so PHP cleared the session data before Magento had the chance to access it. | ||
- | **Solution**: Set "session.gc_maxlifetime" in the site php.ini to a number larger than the Cookie Lifetime. | + | ====Solution==== |
+ | Set **session.gc_maxlifetime** in the site's php.ini to a number larger than the **Cookie Lifetime**. | ||
- | **Extend**: How to check "Cookie Lifetime" in Magento: logging in to Magento Admin Panel, navigate to System -> Configuration -> Web -> GENERAL . Look under "Session Cookie Management" for "Cookie Lifetime". Make sure it is set as intended (in seconds). | + | To check **Cookie Lifetime** in Magento: |
+ | -Log in to Magento Admin Panel | ||
+ | -Navigate to System -> Configuration -> Web -> GENERAL | ||
+ | -Look under **Session Cookie Management** for **Cookie Lifetime** | ||
+ | -Make sure it is set as intended (in seconds). |