~~NOTOC~~ ====== “X-LiteSpeed-Cache: hit,litemage” Header Not Appearing (Magento 1.x) ====== ==== Symptoms ==== * ''X-LiteSpeed-Cache: hit,litemage'' header is missing (LiteMage is not working properly) ==== Cause ==== There can be various causes for this problem, but most likely a step was missed in the **[[litespeed_wiki:cache:litemage:installation|LiteMage 1.x Installation Guide]]**. ==== Solution === Please double check the following: * Do you have LiteMage enabled for your license? For 1-CPU and lower licenses, you will need to purchase LiteMage as an add-on, while LiteMage starter is included in all 2-CPU and above license. If you just recently upgraded your license by adding LiteMage, you will need to register a new license key with command ''.../lsws/bin/lshttpd -r'' and restart LSWS. * Have you placed "LiteMage On" in your stores .htaccess file? * If you host your Magento store on a shared hosting service account, please contact your hosting company to ensure that they have enabled LiteMage for your account. * Have you or your host set the server & virtual host level cache root and cache policy? * Has "Enable LiteMage Cache" been set to “Yes” under “LiteMage Configuration” in the Magento admin? * Have other full page caches been disabled? * Has "Enable LiteMage Cache Only for Listed IPs" been set and your IP is not listed? * For LiteMage to work correctly, you must have both “Configuration” and “Layouts” enabled under **System → Cache Management**. If you are using Magento Enterprise, you must also disable “Page Cache”. * Did you try flushing LiteMage Cache and Magento Cache Storage?