On a multi-site Magento store setup on a cPanel server, products update only show on one site but not the other. Even tried to purge LiteMage cache, it still doesn't work. Why? Most likely due to the wrong virtual host cache root setup.

Usually, virtual host cache root should be under /home/$USER/lscache and can not be in a centralized location such as RAM disk, especially for multi-site. If cache root is not at /home/$USER/, it could only be known to one site but not the other on multi-site environment. Please refer to this wiki for cPanel environment cache root setup.

Once the correct cache root is set and purge the cache, problem resolved.

  • Admin
  • Last modified: 2017/05/03 14:08
  • by Jackson Zhang