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litespeed_wiki:cache:litemage:troubleshooting:support [2016/05/03 14:05] Michael Alegre |
litespeed_wiki:cache:litemage:troubleshooting:support [2016/05/03 14:10] Michael Alegre |
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| {{ :litespeed_wiki:cache:litemage:troubleshooting:store-hourly-support.png?nolink |}} | {{ :litespeed_wiki:cache:litemage:troubleshooting:store-hourly-support.png?nolink |}} | ||
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| - | On the resulting page, select the level of customization of your Magento site and continue to checkout to place the order. | ||
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| - | {{ :litespeed_wiki:cache:lmcustomlevel.png?direct&800 |}} | ||
| Once the order has been placed, a support ticket will be automatically created. Please respond to this ticket with detailed information about your server setup. We will also require temporary ssh root access and your Magento Admin Panel login information. | Once the order has been placed, a support ticket will be automatically created. Please respond to this ticket with detailed information about your server setup. We will also require temporary ssh root access and your Magento Admin Panel login information. | ||