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litespeed_wiki:cache:lscwp:troubleshooting:lscache-is-disabled [2018/06/14 16:06]
Lisa Clarke Proofreading
litespeed_wiki:cache:lscwp:troubleshooting:lscache-is-disabled [2018/08/08 14:56] (current)
Lisa Clarke Added some other options
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-====== ​"LiteSpeed ​cache is disabled" ​Warning ====== +====== LiteSpeed ​Cache is Disabled ​Warning ====== 
-If you see this warning ​in LiteSpeed Cache plugin, the server variables should be able to tell you why.+If you see warning ​that indicates ​LiteSpeed Cache is disabled, the warning itself may give a clue as to the source of the problem.
  
-{{:litespeed_wiki:​cache:​lscwp:​configuration:​warning.png?​400|}}+===== The LSCache Module is disabled at the server level ===== 
 +This indicates that cache is turned off at the highest level. You will need to [[litespeed_wiki:​cache:​lscwp:​installation|configure your server]], or have your hosting provider do it for you.
  
-Navigate to **LiteSpeed Cache > Report** and look at the **Report Summary**. The ''​Server Variables''​ section right at the top can give you some helpful information. Check the values of the following variables:​ +===== LiteSpeed Cache is disabled in the plugin ​settings ===== 
-  - ''​LSCACHE_ADV_CACHE = true''​ - If this value is ''​NULL'',​ look for the ''​wp-content/​advanced-cache.php''​ file which should include the line ''​define('​LSCACHE_ADV_CACHE',​ true);''​. If the line exists, then it may be a permissions issue. Simply fix by removing the ''​advanced-cache.php''​ file, and deactivating and reactivating the LiteSpeed Cache plugin. The file will be correctly regenerated. +This indicates ​that you haven'​t turned on caching in the plugin settings. [[litespeed_wiki:​cache:​lscwp:​configuration:​general#​enable_litespeed_cache|Do so]], and the problem should be solved.
-  - ''​LITESPEED_ON = true''​ - If this value is ''​NULL'',​ it means that you are not running with LiteSpeed Web Server. This is allowed, but it limits ​the functions that you are able to use. [[litespeed_wiki:​cache:​lscwp:​installation|Learn more]]+
-  - ''​LITESPEED_ON_IN_SETTING = true''​ - If this value is ''​NULL''​navigate to the **Settings** page and set **Enable LiteSpeed Cache** to ''​Enable''​+
  
 +===== LiteSpeed Cache is disabled =====
 +
 +{{:​litespeed_wiki:​cache:​lscwp:​configuration:​warning.png?​400|}}
  
 +This is a generic error that doesn'​t indicate any cause. ​ Navigate to **LiteSpeed Cache > Report** and look at the **Report Summary**. The ''​Server Variables''​ section right at the top can give you some helpful information. Check the values of the following variables:
 +  * ''​LSCACHE_ADV_CACHE = true''​ - If this value is ''​NULL'',​ look for the ''​wp-content/​advanced-cache.php''​ file which should include the line ''​define('​LSCACHE_ADV_CACHE',​ true);''​. If the line exists, then it may be a permissions issue. Simply fix by removing the ''​advanced-cache.php''​ file, and deactivating and reactivating the LiteSpeed Cache plugin. The file will be correctly regenerated. **NOTE:** Sometimes you do this, and the plugin still doesn'​t work. In this case, Navigate to **LiteSpeed Cache > Settings > Advanced** and disable **Check Advanced Cache**.
 +  * ''​LITESPEED_ON = true''​ - If ''​LSCACHE_ADV_CACHE = null'',​ then this will //always// be ''​NULL''​. Otherwise, if this value is ''​NULL'',​ it means that you are not running with LiteSpeed Web Server. This is allowed, but it limits the functions that you are able to use. [[litespeed_wiki:​cache:​lscwp:​installation|Learn more]].
 +  * ''​LITESPEED_ON_IN_SETTING = true''​ - If this value is ''​NULL'',​ navigate to the **Settings > General** page and set **Enable LiteSpeed Cache** to ''​Enable''​
 
litespeed_wiki/cache/lscwp/troubleshooting/lscache-is-disabled.1528992409.txt.gz · Last modified: 2018/06/14 16:06 by Lisa Clarke