Differences
This shows you the differences between two versions of the page.
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litespeed_wiki:licenses:cannot-determine-the-home-of-litespeed-web-server [2018/10/08 20:12] Jackson Zhang created |
litespeed_wiki:licenses:cannot-determine-the-home-of-litespeed-web-server [2018/10/08 20:49] (current) Lisa Clarke Proofreading |
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| - | ====== Can not determine installation root of LSWS when activating license ====== | + | ====== Can't Determine the Home of LiteSpeed Web Server ====== |
| - | When activating a new license, it occurs the following error: | + | When activating a new license, you may see the following error: |
| - | Back up current license files under /usr/local/lsws/conf/ ... | + | Back up current license files under /usr/local/lsws/conf/ ... |
| - | ... saved current serial.no to /usr/local/lsws/conf/serial.no.backup.23163 | + | ... saved current serial.no to /usr/local/lsws/conf/serial.no.backup.23163 |
| - | Trying to switch to a new production license ... | + | Trying to switch to a new production license ... |
| - | ... Saved serial number "xxxx-xxxx-xxxx-xxxx" to /usr/local/lsws/conf/serial.no | + | ... Saved serial number "xxxx-xxxx-xxxx-xxxx" to /usr/local/lsws/conf/serial.no |
| - | ... Serial number is available. | + | ... Serial number is available. |
| - | ... Contacting licensing server for license key ... | + | ... Contacting licensing server for license key ... |
| - | ... failed to retrieve license key, please double check your serial number: Can't determine the Home of LiteSpeed Web Server, exit!. | + | ... failed to retrieve license key, please double check your serial number: Can't determine the Home of LiteSpeed Web Server, exit!. |
| - | removed uploaded serial.no | + | removed uploaded serial.no |
| - | restored the original serial.no from /usr/local/lsws/conf/serial.no.backup.23163 | + | restored the original serial.no from /usr/local/lsws/conf/serial.no.backup.23163 |
| - | ERROR Aborted! | + | ERROR Aborted! |
| Try re-registration or verification: | Try re-registration or verification: | ||
| Line 22: | Line 22: | ||
| Can't determine the Home of LiteSpeed Web Server, exit! | Can't determine the Home of LiteSpeed Web Server, exit! | ||
| - | Why it can not determine the home of LiteSpeed Web Server? Something wrong with the LSWS configuration file? | + | Why can it not determine the home of LiteSpeed Web Server? Is there something wrong with the LSWS configuration file? |
| - | Upon further checking with /usr/local/lsws/conf/httpd_config.xml and it does not exist at all. The user has removed this important LSWS configuration file during the license key clean up process. | + | A search for ''/usr/local/lsws/conf/httpd_config.xml'' reveals that the file does not exist at all. The user has removed this important LSWS configuration file during the license key clean up process. |
| - | Reinstalling LSWS should fix the issue but it seems too dangerous to manually remove LSWS configuration file which may cause server down at any time and definitely something should be avoided. | + | Reinstalling LSWS should fix the issue. In the future, though, be aware that it can be dangerous to manually remove the LSWS configuration file. It may cause server downtime and definitely is something that should be avoided. |