Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision | |||
|
litespeed_wiki:licenses:failed-to-contact-license-server [2018/08/21 16:09] Jackson Zhang [Check your DNS server and Disable IPv6 DNS server] |
litespeed_wiki:licenses:failed-to-contact-license-server [2019/01/08 18:44] Jackson Zhang [Check your service provider] |
||
|---|---|---|---|
| Line 74: | Line 74: | ||
| If your server can connect to the license server without any problem but it still returns "failed to contact license server", most likely your datacenter blocks the license server. You will need to contact your service provider to fix it. | If your server can connect to the license server without any problem but it still returns "failed to contact license server", most likely your datacenter blocks the license server. You will need to contact your service provider to fix it. | ||
| + | |||
| + | ===== Add license server IPs to whitelist ===== | ||
| + | If you would like to add our license server IPs to whitelist, you can add whatever the following resolved to: | ||
| + | |||
| + | license.litespeedtech.com | ||
| + | license2.litespeedtech.com | ||
| + | |||
| + | At the time is writing, they are 34.231.236.27 and 167.99.112.67, but they may be changed and you will need to check IPs yourself to make sure. | ||