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litespeed_wiki:licenses:locked-ip [2018/10/12 18:58]
Jackson Zhang [IP xxx.xxx.xxx.xxx does not match locked IP]
litespeed_wiki:licenses:locked-ip [2018/10/12 19:04]
Lisa Clarke Proofreading
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 ====== Locked IP License ====== ====== Locked IP License ======
  
-===== What's locked IP license? ===== +When a reseller orders a license through ​the API with a pre-assigned IP, the license will be locked to that IP and cannot ​be used on any other IP. If a user tries to intall ​a locked IP license to a server with different IP, this error is displayed:
- +
-When a reseller orders a license through API with a pre-assigned IP, the license will be locked to that IP and can not be used on other IP.  +
- +
-===== IP xxx.xxx.xxx.xxx does not match locked IP ===== +
- +
-When a user tried to attempt ​to install ​a locked IP license to a server with different IP, he may receive the following ​error:+
  
   2018-10-12 13:​14:​07.447658 [ERROR] [LICENSE] License key operation failure: ERR LR.R: IP xxx.xxx.xxx.xxx does not match locked IP.   2018-10-12 13:​14:​07.447658 [ERROR] [LICENSE] License key operation failure: ERR LR.R: IP xxx.xxx.xxx.xxx does not match locked IP.
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   Cpanel server - ip xxx.xxx.xxx.xxx,​ previously assigned to ip xxx.xxx.xxx.xxx   Cpanel server - ip xxx.xxx.xxx.xxx,​ previously assigned to ip xxx.xxx.xxx.xxx
  
-LiteSpeed Reseller API 2.0 and above can change the locked IP but lower version ​of API can not. The easiest way is to cancel ​that license and order a new one at this stage. +The LiteSpeed Reseller API 2.0 and above can change the locked IPbut lower versions ​of the API cannot. The easiest way solve the problem in that case is to cancel ​the locked ​license and order a new one.
-We are developing some tool for reseller to make locked IP change in the future+
  
 +We are currently building a client area tool to allow a user to unlock their own license. Until that is ready, licenses that are locked through the API can only be unlocked through the API.
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  • Last modified: 2018/10/12 19:18
  • by Lisa Clarke