Differences

This shows you the differences between two versions of the page.

--- litespeed_wiki:licenses:locked-ip [2018/10/12 18:58]
Jackson Zhang [IP xxx.xxx.xxx.xxx does not match locked IP]
+++ litespeed_wiki:licenses:locked-ip [2018/10/12 19:18] (current)
Lisa Clarke Proofreading
@@ Line 1: / Line 1: @@
 ====== Locked IP License ======
-===== What's locked IP license? =====
+When a reseller orders a license through the API with a pre-assigned IP, the license will be locked to that IP and cannot be used on any other IP. If a user tries to intall a locked IP license to a server with a different IP, this error is displayed:
-When a reseller orders a license through API with a pre-assigned IP, the license will be locked to that IP and can not be used on other IP.
-===== IP xxx.xxx.xxx.xxx does not match locked IP =====
-When a user tried to attempt to install a locked IP license to a server with different IP, he may receive the following error:
 -10-12 13:14:07.447658 [ERROR] [LICENSE] License key operation failure: ERR LR.R: IP xxx.xxx.xxx.xxx does not match locked IP.
@@ Line 16: / Line 10: @@
   Cpanel server - ip xxx.xxx.xxx.xxx, previously assigned to ip xxx.xxx.xxx.xxx
-API 2.0 can change the locked IP but lower version of API can not. The easiest way is to cancel that license and order a new one at this stage.
+The LiteSpeed Reseller API 2.0 and above can change the locked IP, but lower versions of the API cannot.
-We are developing some tool for reseller to make locked IP change in the future.
+There is no way for an end user to change a locked IP at the moment. The easiest way for an end user to solve the problem is to cancel the locked license and order a new one.
+We are currently building a client area tool to allow a user to unlock their own license. Until that is ready, licenses that are locked through the API can only be unlocked through the API 2.0 and above.