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--- litespeed_wiki:licenses:max-number-of-servers-reached [2018/03/30 20:50]
Jackson Zhang created
+++ litespeed_wiki:licenses:max-number-of-servers-reached [2018/10/08 12:31] (current)
Jackson Zhang
@@ Line 1: / Line 1: @@
-====== The maximum number of server(s) can be installed with this serial number has been reached ======
+====== Maximum Number of Server(s) Reached ======
+You may experience the following error while transferring your license from an old server to a new server:
-You may experience the following error:
   [ERROR] [LICENSE] License key operation failure: DT.7: The maximum number of server(s) can be installed with this serial number has been reached. If you want to migrate a license used on another server, please consult the product manual regarding how to transfer a license. count=1
-which means you may have used the same serial no for another server. A serial no can only be used on one server at a time. Most likely you are transferring your license from an old server to a new server. How the transfer to be done?
-Please check [[litespeed_wiki:licenses:transfer-or-release-a-license| wiki here]] for steps to be followed.
+or
+  Error when activating new license
+  Back up current license files under /usr/local/lsws/conf/ ...
+  Trying to switch to a new production license ...
+  ... Saved serial number "xxxx-xxxx-xxxx-xxxx" to /usr/local/lsws/conf/serial.no
+  ... Serial number is available.
+  ... Contacting licensing server for license key ...
+  ... failed to retrieve license key, please double check your serial number: 2018-10-08 13:41:02.100411 [NOTICE] Memory size is: 32007000KB.
+-10-08 13:41:02.489385 [ERROR] [LICENSE] License key operation failure: ERR LR.R.lic.p_reg_serial_next_seq: Max number reached.
+  removed uploaded serial.no
+  ERROR Aborted!
+This error indicates that are trying to use the same serial number for the new server as you used for the old one. A serial number, however, can only be used on one server at a time.
+Please visit [[litespeed_wiki:licenses:transfer-or-release-a-license| our guide to transferring a license]] to learn how to correctly set up your license on the new server.