Differences
This shows you the differences between two versions of the page.
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litespeed_wiki:licenses:new-license-type-require-lsws53 [2018/10/03 21:00] Jackson Zhang created |
litespeed_wiki:licenses:new-license-type-require-lsws53 [2018/10/04 14:29] Lisa Clarke Proofreading |
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| - | ====== “ERR LC.V: New license type is not supported prior to 5.3” ====== | + | ====== "ERR LC.V: New license type is not supported prior to 5.3" ====== |
| You may see the following license error: | You may see the following license error: | ||
| 2018-10-03 12:50:58.439805 [NOTICE] Memory size is: 8388608KB. | 2018-10-03 12:50:58.439805 [NOTICE] Memory size is: 8388608KB. | ||
| 2018-10-03 12:50:58.633518 [ERROR] [LICENSE] License key operation failure: ERR LC.V: New license type is not supported prior to 5.3. | 2018-10-03 12:50:58.633518 [ERROR] [LICENSE] License key operation failure: ERR LC.V: New license type is not supported prior to 5.3. | ||
| - | 8GB of memory meets the license requirement already. Why still error? | + | 8GB of memory meets the license requirement, so what is this error about? |
| - | Our new license type not only have RAM requirement but only need LSWS 5.3 as the minimum version to run. If you are still running LSWS 5.2.x or previous version but orderred new license type, you may see the above error. Upgrading LSWS to 5.3 and above should fix the error. | + | The new license types introduced in September 2018 not only have RAM requirements but also _must_ be using LSWS 5.3 at a minimum. If you are still running LSWS 5.2.x or earlier, but have ordered a new license type, you may see the above error. Upgrading LSWS to the most recent version should fix the error. |