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litespeed_wiki:licenses:trial_license_fail [2015/08/05 19:05] Jackson Zhang |
litespeed_wiki:licenses:trial_license_fail [2015/08/05 19:36] Michael Alegre Edits |
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| - | ===== Trial license failure, how to fix it? ===== | + | ===== Trial License Failure ===== |
| - | You may experience the trial license failure: | + | You may encounter the following trial license failure error: |
| “[ERROR] [LICENSE] License key operation failure: ERR LCT.2: Your trial period has terminated. Please contact sales if you need to extend your trial.” | “[ERROR] [LICENSE] License key operation failure: ERR LCT.2: Your trial period has terminated. Please contact sales if you need to extend your trial.” | ||
| - | Our license is binding to IP address. If an IP address has been used for trial license before, you can contact LiteSpeed Sales to extend the trial period. If the IP is being used for another active Enterprise license, you have to use another machine with different IP for new trial. | + | This error occurs because our licenses are bound to a machine's IP address. This means that machines with IP addresses that have already been used for a trial license in the past may return this error. If you would like to use a trial license on such a machine, you can contact LiteSpeed Sales to try and extend the trial period for that license. If this IP address is being used with another active Enterprise license, you will have to use a different machine with a different IP address to start a new trial. |