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litespeed_wiki:troubleshooting:websites-unreachable [2019/05/22 20:21] Lisa Clarke Copyediting |
litespeed_wiki:troubleshooting:websites-unreachable [2019/05/22 20:21] Lisa Clarke |
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| To expedite the troubleshooting process, please review these tips and include any relevant information in your ticket. | To expedite the troubleshooting process, please review these tips and include any relevant information in your ticket. | ||
| - | * An unreachable website is not the same as LiteSpeed being "down." Is the LiteSpeed process still running? You can run the following command to check: <code> ps -ef | grep litespeed</code> | + | * An unreachable website is not the same as LiteSpeed being "down." Is the LiteSpeed process still running? You can run the following command to check: ''ps -ef | grep litespeed'' |
| * Is only one domain unreachable? A few domains? All domains on the server? Provide a few domain examples. | * Is only one domain unreachable? A few domains? All domains on the server? Provide a few domain examples. | ||
| * Are any errors showing on the browser, such as 503, 403, or 500? Please provide such errors. | * Are any errors showing on the browser, such as 503, 403, or 500? Please provide such errors. | ||