You can order upgrade/downgrade from online store client area: go to “my products”, then “product detail”. Available options for upgrade/downgrade will show up there. However, if you have an existing pending invoice, you have to pay the invoice first then you’ll see the upgrade/downgrade options.
For leased VPS and 1/2/4/8 cpu license, you can choose upgrade/downgrade between them with the same serial.no. For upgrade, the system will calculate the price difference. For downgrade, you can do it at end of your current billing cycle. There is no credit back for downgrade, new price will be reflected in your next invoice.
For owned license, you can only upgrade. If you just bought an owned license, and want to downgrade to a leased license, or different owned package, your existing usage can be treated as leased period plus manual processing fee. Please create a ticket with license department from client area if you qualifies for some credit back.
Your license will be updated from our license server automatically once invoice is paid. Your local license key will be auto-updated within one day. If you want it to become effective immediately, Please run following commands to retrieve a new license key,
assuming LSWS is installed to /usr/local/lsws.
You can check number of lshttpd processes running to verify the effective license. For 1-CPU and VPS, there will be two lshttpd processes running, for 2-CPU, three lshttpd processes, for 4-CPU, five lshttpd process, for 8-CPU, 9 lshttpd processes.
If you have any issues, please create a ticket with license department from client area.