• Cubitize

    Litespeed cache is truly a masterpiece! My site is running much faster (average loading times are 1-2 secs sometimes even less than before (4-6 secs). Mind you, my site is heavy on javascript (I have a 3D avatar chatbot containing an mp4 file, notification popups, woocommerce installed, uncompressed images, etc.). If I strip these superfluous add-ons as well as optimize my images, average loading time will be under 1 sec. This goes to show that even with these constraints, Litespeed has enough horsepower to still make a positive difference in loading times.

    I was also mesmerized by their active support team on slack. Usually whenever something is for free, support diminishes. My experience was the complete opposite. I thought the slack channel would be dead like ghost town, but much to my surprise, I got all my questions answered. I had no trouble with their competent team. They answered all my demanding questions productively with enough details not to leave me in bewilderment.

    When I paired Litespeed cache with Cloudflare it substantially rejuvenated my site. A perfect performance enhancer without spending any money. Luckily, my host has Litespeed servers in place otherwise the plugin won't work.

    All and all, Litespeed is definitely paving the way for caching! Might I also add how multi-faceted their free plugin is? You can compress images similar to Shortpixel or Tinypng and optimize your database (cleaning post revisions, removing transient options, etc.) similar to wp-optimize or autoptimize. I never seen a caching plugin do so many chores at once.

    This saves on bloat (you dont need to install additional plugins for these types of jobs). And I am sure down the road, they will add more features and customization options for image compression. It has most of what you need for free. No need to spend extra dollars on Shortpixel and any other paid image optimization plugin.

    I highly recommend Litespeed over WP rocket, W3 Total Cache, SG Optimizer, and any other caching plugin. It's simple to configure with robust loading speeds! And if you get lost in the tracks, rest assured, their hands-on tutorial guides and slack channel won't leave you hanging.

    You guys deserve an academy award! I wish the Litespeed team all of God's blessings for a healthy business sustenance!

    —  Joe George (a.k.a Digital Joe George), Digital Innovator of Cubitize
  • Known Host

    We have found LSWS to be a very effective tool for customers with highly trafficked websites. The immediate boost in performance can be felt even before tweaking the configuration for LSWS. Once fully configured, LSWS lives up to its expectations and provides a noticeable performance boost without requiring additional hardware purchases from the customer.

    Coupled with the cPanel plugin that allows seamless integration with WHM, it makes for a very easy product to deploy for customers when they need the extra speed or to handle larger amounts of traffic. With the stability of LSWS, we know that every time we recommend the product that it will be stable and perform as intended for our customers.

    —  Daniel P., COO
  • WantEasy

    It is great to apply all our hosting servers with LiteSpeed web server system in Taiwan.

    Although it cost us extra license fee and not cheap, but it help our clients to get better page load speed, especially with LSCache for WordPress.

    You must know, when we find our clients get better experience for their site without other tuning, we are excited with it, it is all worth the cost.

    Thanks LiteSpeed.

    —  CH LIN., CEO
  • Gigenet

    Accessibility to your servers and the websites hosted on them is crucial to your business. Since its inception, GigeNET has focused on providing our clients quality and meaningful solutions for their business needs. By partnering with LiteSpeed, a leading provider of high-performance and high scalability web servers and employing the brightest network engineers, we are able to boast one of the fastest and most reliable solutions in the industry, and confidently back it with a 100% uptime SLA. LiteSpeed is a great affordable option for people and companies looking to improve the performance of the hosted sites with a secure, fast, and reliable web server.

    —  Kristin A., Director of Product Development
  • Alastyr

    We have been using LiteSpeed since its inception. We have even forgotten other web servers' error messages! Since we have started using LiteSpeed, we have not gotten crashed servers or any access problems. We haven't needed to look back.

    We use LiteSpeed for all of our servers, and we suggest it to our VPS/VDS and dedicated server customers, too.

    We would like to thank the LiteSpeed team for offering and improving this product day by day. LiteSpeed Web Server means that, when our customers start their business, they already have a 1-0 advantage over other companies' customers. In short, if we have 100% customer satisfaction, LiteSpeed definitely deserves has a big share of the praise for that.

    —  Serkan K., CEO
  • Hawk Host

    Here at Hawk Host we've been using Litespeed as our webserver since early 2009 and haven't looked back since. Litespeed is deployed on all of our shared and reseller servers, and we recommend the software to VPS users looking for that extra speed boost for their sites. Not only do we deploy Litespeed on our hosting servers but we also use it on our own website.

    In our shared environments, optimal performance for PHP based sites/applications is critical and Litespeed helps us deliver that to our customers. We constantly hear about new technologies but we know that Litespeed will still provide the most reliable performance for us.

    We're constantly recommending the software to colleagues, not only for the performance benefits but for the overall quality of the product. If we come across a bug it is addressed immediately and our feature requests are constantly being added. When a potential customer asks us if we use Litespeed we're proud to say yes, knowing that in todays industry customers actively seek out a Litespeed host. We've had a great working relationship with George and the rest of his team, and have no doubt that will continue for years to come.

    —  Cody R., CTO
  • Geek Storage

    We love LiteSpeed! For small and large deployments, LiteSpeed is our go-to web server, not only for its high performance, but also for its ease of use and installation.

    Without question, LiteSpeed has greatly improved our web hosting performance and reliability. GeekStorage has been using LiteSpeed on our production web hosting services for almost five years. In that time, we have used LiteSpeed Web Server in many different deployment environments - from large websites requiring high performance PHP and caching to virtual servers running a few development websites.

    LiteSpeed is easier to install, faster to configure and is better performing than any other software that we have tested to date. In addition, the LiteSpeed support team is always fast and friendly to work with and they have an excellent licensing model, which includes tiers for small development servers and virtualized systems. We recommend LiteSpeed every chance we get!

    —  Matthew E., Head Geek
  • NameHero

    If you ask our customers what they love the most about hosting their website with NameHero, they’ll say it’s our uptime and speed. Hands-down much of this success is credited to us using LiteSpeed on all of our servers. Our customers are able to handle much more traffic than they could with Apache and we’re able to add nearly double the number of sites per server without sacrificing crucial load times. Excellent job!

    —  Ryan G., CEO
  • Dewaweb

    We use LiteSpeed Enterprise in our cloud hosting servers exclusively in order to provide the best hosting service for our customers. We have been serving some of the biggest and busiest e-commerce sites in Indonesia - thanks to LiteSpeed Enterprise. The performance and security advantages are worth every penny!

    —  Dewaweb, Cloud Hosting
  • Stable Host

    In the business of shared hosting, where margins are very slim and DDoS attacks are a daily occurrence, you need to rely on your server software to help you from going bankrupt.

    Like most providers, we started off with the open source web server, Apache, because it was free and the default for the control panel we were running at the time. While this worked for a few months, we soon realized that we were only able to put 200 clients on a server before it became overloaded.

    We looked for solutions and realized we had two options: Throw hardware at the problem or invest in a commercial-made web server to handle web requests faster. It was an easy decision for us and since day 1, we’ve been incredibly happy with Litespeed’s performance both on the web server and security side.

    Litespeed web server has allowed us to triple our capacity for requests and therefore generate more revenue per server.

    —  Tyler H., President
  • Ventraip

    Within the highly competitive Australian hosting market, it's important that we offer a product suitable to the needs of businesses building their online presence. In 2012, we went searching for a means of improving the performance of our Business and WHM Reseller hosting services; the solution we found was LiteSpeed and its performance boost was immediately recognised.

    LiteSpeed has helped us to improve our product delivery to ensure we meet the demands of our clients in a world where website performance is paramount. The implementation of the LiteSpeed Web Server product has delivered measurable performance improvements across our fleet. The resource footprint of the product compared to others has halved our loads through reduced CPU, RAM and Disk IO consumption.

    These benefits have translated into measurable performance improvements for our clients. With our capacity to now handle a greater number of concurrent website requests, our Business clients can be confident that our product will allow them to compete in the ever growing online market place. Furthermore, we have witnessed improvements, with website load times typically halving across all major Content Management solutions, ranging from basic Wordpress setups to the most complex of Magento stores. These benefits ensure our platform now facilitates a greater number of concurrent visitors to the websites of our clients which translates into a greater profit potential for their Business.

    It may not always be acutely visible, but many of the benefits of the platform also lie under the hood. Importantly, it offers excellent defence against distributed brute force attempts against platforms such as WordPress which other competing products would topple from. Its anti-flood technologies, additional attention to security and DDoS protection features have proven invaluable in continuing to provide a solid platform.

    Overall, LiteSpeed provides us with measurable improvements to our services and it does so at an affordable price point. We are excited for what the future holds for LiteSpeed as their product continues to mature and allows us to continue building a solid hosting platform for businesses around Australia and the world.

    —  Jesse M., COO
  • Fileburst

    We've been using LiteSpeed since 2007, when we were looking for high performance web server for our download servers. Previously, we used thttpd and lighttpd web servers, but finally decided to migrate everything to LiteSpeed because of its performance, ease of use, security, and complete feature set. Since then, we've never been disappointed with LiteSpeed's capability to deliver.

    We install a lot of multi-core LiteSpeed packages with optimized configuration on our download servers to deliver millions of downloads every month without dropping a sweat. I'm also impressed with the level of support provided by the LiteSpeed team whenever we need anything.

    —  fileburst.com
  • Simple Servers

    Simple Servers offers optimized servers for shared, cloud, and dedicated customers. We are experts in Magento-optimized hosting and offer LiteSpeed to all of our customers by default.

    Litespeed Enterprise in now standard on all our shared hosting, and most dedicated and cloud customers opt for Litespeed if page load time and effective CPU use is important. We have seen huge reductions in page load time and equally massive reductions in CPU utilization when servers get busy. Some customers running complex Magento clusters benefit from the multi-CPU LiteSpeed Enterprise edition and have handled over 800 concurrent Magento users on their sites.

    We have tried optimizing Apache and Nginx for Magento customers, but Litespeed always wins hands down. The customization that Litespeed offers is second to none and we have huge flexibility in changing the LiteSpeed config. We have tested all the different web servers and web server configs under many different test conditions and loads, and we thoroughly recommend Litespeed!

    —  Nick P., Director
  • Genious

    We have been using LiteSpeed for almost a year now, and we definitely won't be stopping as it has become an essential component of the services we offer. Although LiteSpeed is certainly interchangeable with Apache, one of the key features for us is the LiteSpeed Cache. We host almost all the news websites in the country, and most of these websites aren't really optimized to handle all these connections (up to 10,000 simultaneous connections). PHP & MySQL just can't handle such traffic unless you have a large infrastructure, and that would cost a lot. The secret here is to deploy LiteSpeed and enable the cache. We can handle all this traffic just by deploying one server with LiteSpeed. It works just great as all the requests are mainly static, so it's not even using a lots of CPU/RAM.

    LiteSpeed plays an essential part in our shared hosting platform, where we host up to 3000 Websites in one server.

    —  Hamza A., PDG
  • Aspiration Hosting

    As we offer high-performance hosting solutions, website loading speed is very important to us and our customers.

    We choose LiteSpeed over the countless other web servers available today as it meets our goal in delivering high-performance and high scalability without compromising on security and compatibility. LiteSpeed also integrates seamlessly into our entire infrastructure which includes CloudLinux, cPanel and Ksplice.

    All of our servers, ranging from our smallest Web Hosting plan, to our most powerful Managed Dedicated Server and even our own website, use LiteSpeed as our preferred web server.

    We also deploy LiteSpeed Dynamic Content Cache, which is a Varnish-style page cache, across our entire Web Hosting server fleet to further improve performance and reduce resource utilization. It is as good as, if not better than, Varnish while maintaining full compatibility with the web server, which is a huge plus.

    We highly recommend LiteSpeed to anyone who seeks for high-performance and high-scalability while maintaining compatibility and security.

    —  James L., President
  • Rival Host

    Without a doubt, Litespeed was our first choice. Our clients depend on us for uptime and reliability and Litespeed helps us deliver exceptional performance in an easily configureable package that is ideal for commercial deployments.

    —  Todd R., CEO
  • Crucial Web Hosting

    Website performance is very important to our clients. We've found that LiteSpeed delivers the performance our clients' demanding applications require, while reducing the resource footprint of the web server, resulting in lower CPU load and memory usage and improved stability of the system.

    Our shared hosting clients greatly benefit from the enhanced security delivered by LiteSpeed's PHP suEXEC without the compromise in performance commonly found in competing web servers. The built-in CloudLinux integration further enhances the stability of the system and provides a platform that our shared hosting clients can depend on. We trust our entire fleet of shared hosting servers to LiteSpeed and we've never been disappointed.

    Our enterprise and dedicated clients also greatly benefit from the performance and security offered by LiteSpeed's caching and anti-DDoS built in features. LiteSpeed easily handles a minimum of 5 times the traffic that Apache can handle on the same system. This means our clients need less system resources to handle more simultaneous visitors and do so with improved page delivery speed, saving clients money and increasing conversion rates, as well as their bottom line.

    While we have only had the need to request support from LiteSpeed a couple of times, we've found their technicians professional and prompt. We've been impressed by the speed at which software patches have been released to address the rare issue that comes with running the latest versions of any software.

    Every client at Crucial Web Hosting runs on LiteSpeed. Whether it's our $10/month shared hosting plan or our multi-system enterprise server clusters, LiteSpeed is at the heart of our systems and our performance demanding clients wouldn't have it any other way. With over two years experience running LiteSpeed on every web server in our fleet, we can say with confidence that migrating to LiteSpeed was the right decision for our clients and our business.

    —  Richard G., CEO
  • InterServer

    InterServer has been partnering with LiteSpeed since they opened in 2002 to provide our most demanding customers with the speed, reliability and performance they require. Since both companies are based in the New Jersey it was a perfect fit which allowed us to quickly learn about the exciting technologies which were being developed by the engineers at LiteSpeed so we could become leaders in implementing this technology into our web servers.

    We have been dedicated to providing comprehensive web hosting solutions to individuals and companies of all sizes since 1999. From the beginning we have been committed to providing the highest quality services to our clients and one of the ways we do this is by always using cutting edge technologies which is why we began working with LiteSpeed from very early.

    The LiteSpeed services are available on both our VPS and dedicated server products which means they are affordable to clients at virtually all price points. Our team of engineers and the experts at LiteSpeed understand that it isn’t only the huge multi-national companies that require the fastest response times for their web pages which is why we offer the LiteSpeed web services to customers at almost all price points.

    Our clients have benefited from the increased reliability, performance and speed which they can enjoy by using the LiteSpeed web servers. Large websites with heavy loads appreciate the fact that they can get the increased performance they require through this affordable software based solution rather than purchasing expensive new hardware. Many of our smaller clients have found that because they often get the bulk of their traffic in short bursts of time the LiteSpeed services are a great way to keep their site loading smoothly without having to pay the higher rates of a dedicated server.

    Since 2008 Interserver has been extremely happy to use and offer the LiteSpeed services, and we look forward to continuing this extremely beneficial partnership long into the future.

    —  Michael L., Director of Business Development
  • Jump.BG

    Litespeed provides our clients with the highest performance boost and a significantly more efficient cache for their SSD web pages. Due to its easy installation and configuration we are able to provide our customers with the best possible web solution in a short span of time.

    Litespeed integrates new technologies such as HTTP/2 and QUIC that reduce CPU and MEM usage, which ultimately leads to significantly eased administration duties. Moreover, it enables shared and reseller SSD hosting to handle a vast majority of users.

    Litespeed currently offers the best and most up-to-date solution in the market, whereas other similar products fail to deliver. Furthermore, Litespeed’s vibrant team is always available to answer your diverse questions or help you achieve your goals.

    This is why we recommend Litespeed to every user or administrator.

    —  Dragomir Z., CEO
  • MDDHosting

    MDDHosting was founded in late 2007 and for almost two years we ran Apache. Over those first two years we faced occasional issues where Apache would crash due to running the system out of RAM or simply due to Apache being inefficient and unable to keep up with the needs of our clients. We found ourselves regularly upgrading our hardware to keep our services stable as we grew.

    In July of 2009 we moved to Litespeed and found that with Litespeed we could do more with less while increasing stability and speed. We found that we could process thousands or tens of thousands of requests per second on Litespeed while using only a fraction of the system resources Apache would require under the same workload.

    Litespeed has been directly responsible for allowing us to standardize our hardware while increasing uptime, reliability, and overall speed for our customers since 2009.

    —  Michael D., CEO
  • Host For Web

    We use LSWS Enterprise on our shared servers and really enjoy the performance boost it provides. Average load on servers drops significantly after installation of LiteSpeed Web Server. Its a good investment if you plan to increase your server's performance, but don't want to upgrade hardware.

    —  Alex B., Executive Officer
  • Ideal Hosting

    LiteSpeed has been our first choice since the day we first we found out about them. We have been actively using LiteSpeed for our clients and our own servers to reduce cost but increase performance. I want to thank the LiteSpeed team for offering us this awesome, hassle-free platform.

    —  Turel O., General Manager
  • Properhost

    ProperHost specializes in Magento-optimized eCommerce hosting, and over the years we have spent a lot of time searching for the optimal combination of software and hardware in order to deliver the performance our clients have come to expect.

    LiteSpeed Web Server is a vital component in our technology stack and is deployed on all our servers. After switching to LiteSpeed, the reliability of our servers has improved and customer websites load faster than ever. Compared to traditional Apache installations, server load has reduced significantly, allowing us to cut down on total number of servers and pass the savings on to our customers.

    LiteSpeed Web Server is worth every penny! Thank you for a great product!

    —  Sindre M., CEO
  • PopAds

    PopAds.net is an adnetwork created from scratch. We decided not to use any of the ready-made platforms in order to have full control over what happens in our network as well as to be able to offer custom features.

    As with most startups, we started with Apache. Unfortunately, as we were getting more and more traffic, Apache was becoming more and more unstable and our techs were not able to optimize Apache settings any further.

    At that point, one of our techs suggested we try LiteSpeed and that was a great decision. After switching to LiteSpeed, we forgot about the problem of crashing web servers. We now handle many times more traffic than we did in the beginning - using the same three old web servers we had Apache on three years ago!

    For us, using LiteSpeed is not only about performance. (There are free solutions that offer similar performance.) The most important thing is that we can access reasonably priced tech support directly from the vendor. If something goes wrong, we can always call for help and things are fixed immediately. We even got a custom version of LiteSpeed made to allow us to better filter fraudulent traffic from our adnetwork!

    In conclusion, do you know any other websites in the Alexa top 300 that run on three old web servers?

    —  PopAds.net
  • Steadfast

    Steadfast recommends LiteSpeed as a heavily optimized alternative to the Apache web server, helping our customers to avoid expensive upgrades and get more out of their existing hardware.

    Unlike other alternative web servers, LiteSpeed's optimized PHP server and innate Apache compatibility make it easy for customers to drop in without having to build a new configuration from the ground up. Integration with hosting control panels makes it even easier to use and maintain. No other software delivers the same set of benefits.

    —  Kevin S., CTO
  • Dewahost

    We have started to migrate our cPanel web hosting servers from Apache to LiteSpeed. Its cPanel plugin and Apache compatibility make installing super easy. It took us only about 10 minutes to install and configure it on each server. The performance improvement is significant and LiteSpeed really shines when dealing with high volume of traffic. We had a customer getting a huge spike of 30k visitors per hour and LiteSpeed could cope with the load easily.

  • TVC.net

    LiteSpeed has been a great experience for us here at TVC.Net. Our VPS clients love it, because it brings to them levels of performance that they could not afford otherwise. LiteSpeed makes WordPress websites fly!

    —  Jim W., Service Manager
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Privacy Policy

Privacy Policy

LiteSpeed Technologies, Inc. (aka “LiteSpeed”) is committed to protecting your privacy. This policy ("Privacy Policy" or "Policy") explains our practices for our site, www.litespeedtech.com ("Site"). You can visit most pages of the Site without giving us any information about yourself, but sometimes we do need information to provide services that you request. By using this Site or any products or services provided through the Site, you expressly consent to the use and disclosure of information as described in this Privacy Policy.

LiteSpeed reserves the right to revise, modify, add, or remove provisions to this Privacy Policy at any time. If we make changes to this Privacy Policy, we will update the Effective Date to note the date of such changes. LiteSpeed encourages you to review this Privacy Policy periodically for any changes. IF YOU DO NOT AGREE WITH ANY OF THE TERMS BELOW, YOU SHOULD NOT USE THIS SITE OR THE PRODUCTS OR SERVICES OFFERED BY LITESPEED TECHNOLOGIES AT THIS SITE.

Collection of Information

Personal Information.

LiteSpeed will ask you for certain “Personal Information” when you complete registration or product information request forms on the Site, including but not limited to your name, address, telephone number, email address, and credit card information. You can always choose not to provide us with the requested information, however, you may not be able to complete the transaction or use our products or services if you do not provide the information requested.

Non-Personal Information.

LiteSpeed may collect non-personally identifiable information from you such as the type of browser you use, your operating system, the screen resolution of your browser, your ISP, your IP address, which pages you view on the Site and the time and duration of your visits to the Site (collectively, “Non-Personal Information”). LiteSpeed may associate Non-Personal Information with Personal Information if you register with the Site.

User Communications.

If you communicate with us, we may collect information relating to that communication whether it takes the form of email, fax, letter, forum posting, blog comments, testimonials or any other form of communication between you and LiteSpeed or Submitted by you to the Site (collectively, “User Communications”).

Server Information.

If you use one of our software products such as LiteSpeed Web Server or LiteSpeed Web ADC, we may collect certain information concerning such software and concerning the server upon which the software operates. This information includes: (a) the licensed or unlicensed status of the software; (b) the source from which the license for the software was obtained (i.e., LiteSpeed or a LiteSpeed affiliate); or (c) information about the server upon which the software is installed including (i) the public IP address, (ii) the operating system and (iii) the use of any virtualization technologies on such server ((a) through (c) collectively, “Server Information”). Additionally, “Server Information” may also include information collected from you by LiteSpeed in the event that you request technical support services including without limitation, IP addresses, usernames, and passwords necessary to login to SSH, the root directory of the server upon which you installed the LiteSpeed software and any affected accounts including email accounts, control panel accounts, MySQL accounts, CMS accounts and other accounts.

Use and Storage of Collected Information

LiteSpeed may use Personal Information to create and authenticate your account, to respond to your requests, to provide you with customer and technical support, or to provide you with information regarding our products, services, partners, and company. You may update your Personal Information with us at any time, but we may maintain records of any Personal Information you disclose to us indefinitely, unless otherwise requested as outlined below.

We may use User Communications in the same ways we use Personal Information. If you communicate with us for a particular purpose, we may use your User Communications for that purpose. For example, if you contact us for technical support, we may use your communications to provide technical support to you. We may maintain records of User Communications you transmit to us indefinitely, unless otherwise requested as outlined below.

LiteSpeed may use Non-Personal Information to maintain, evaluate, improve and provide our Site, the Services and any other LiteSpeed products and services. We may retain Non-Personal Information indefinitely.

We may use Server Information to provide you with technical support services and to maintain, evaluate, improve and provide LiteSpeed products and services. We may also use such information to investigate unlicensed (and therefore unauthorized) uses of our software. LiteSpeed may maintain Server Information indefinitely, with the exception of usernames, passwords, and other login information given in connection with support service requests. Such login information will be purged when the ticket is closed.

Disclosure of Collected Information

LiteSpeed will only disclose Personal Information to third parties if acting under a good faith belief that such action is necessary, including but not limited to: (a) to resolve disputes, investigate problems, or comply with laws or regulations; (b) to enforce our Terms of Service; (c) to protect and defend the rights, property, or safety of our company or our users; or (d) in the event of a merger, acquisition or sale of all or substantially all LiteSpeed assets. Other than this limited activity, we do not share, sell, or rent any personal information to third parties.

You will receive notice in the form of modifications to this Policy when information about you might go to third parties other than as described in this Policy, and you always have the opportunity to contact us as set forth below if you do not wish your information to go to third parties.

LiteSpeed cannot be responsible for protecting your information if you share such information in publicly available sections of the Site such as the user forums, blog comments, or testimonials section. You should use your own judgment in disclosing this information on the Site.

Use of Cookies

“Cookies” are small pieces of information that your browser stores on your computer on behalf of a website that you have visited. Cookies may be used in order to complete transactions on our site. You can always choose not to accept cookies with the settings of your web browser, however, you may not be able to complete these transactions if you do not accept cookies.

Security of Personal Information

We use reasonable security methods to protect your personal information from unauthorized access, use or disclosure. No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. While we try to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

LiteSpeed uses industry-standard SSL-encryption to protect sensitive data.

In the event that LiteSpeed becomes aware of a security breach, unauthorized disclosure or inadvertent disclosure concerning your information, you agree that LiteSpeed may notify you of such an event using the Personal Information previously provided.

You are responsible for maintaining your account’s security.

GDPR Notice and your Rights as Data Subject

For the purposes of the General Data Protection Regulation (the “GDPR”), in the European Union, LiteSpeed Technologies Inc. is a “data controller” of the Personal Information you provide to us for the primary purposes of providing you or your customers with our services.

For our customers and users in the European Union, by clicking the "I Accept" button or otherwise accepting the terms and conditions of our services through a clickable action or similar action, you hereby acknowledge, agree and unequivocally consent to the collection, processing, management, treatment, transfer and authorization of your Personal Information by LiteSpeed Technologies and/or its affiliates, clients, sub-processors and/or authorized third parties.

If you are a resident of Switzerland, the contact details for the data protection authorities are available here:

For European Union (EU) customers, please be reminded that the EU has not found the United States and some other countries to have an adequate level of protection of Personal Information under Article 45 of the GDPR.

The sections here below cover certain situations that you, as data subject, and we as a data controller, are most likely to encounter; but you should also carefully review the full list of data subject rights here: https://www.gdpr-info.eu/chapter-3/.

  • Right to be Forgotten: You can request us to be “forgotten”; that is, to have your entire Personal Information removed from our service. If we are asked to do this, in accordance with Article 17 GDPR we will remove any Personal Information that we have collected from you as requester. We will also need to contact any third parties that process your Personal Information on our behalf, such as our cloud service providers using the adequate mechanisms. To ensure that any personal data in LiteSpeed Technologies’ possession can be removed in a timely manner, you can relay any request to be “forgotten” to us by submitting a request.
  • Right to Data Portability: In accordance with Article 20 GDPR our users located in the EU may request LiteSpeed Technologies to send them any Personal Information in our possession. In this case, we will provide you with any Personal Information that you have in a commonly used, machine-readable format.
  • Right to Data Access: As a data subject, in accordance with Article 15 GDPR you can ask LiteSpeed Technologies to confirm how and where your Personal Information is being stored and processed. You also have the right to know how such data is shared with third parties by us.
  • Right to Data Rectification: As a data subject, in accordance with Article 16 GDPR you have the right to obtain from LiteSpeed Technologies, without undue delay, the rectification of inaccurate Personal Information concerning you.
  • Right to be Informed: You have the right to be informed about the Personal Information we collect from you, and how we process it.
  • Right to Withdraw Consent: In accordance with Article 7(3) GDPR, you have the right to withdraw your consent given to us at any time.
  • Right to Object: In accordance with Article 18 GDPR you have the right to object to us processing your Personal Information for the following reasons:
    • Processing was not based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);
    • Direct marketing (including profiling);
    • Processing for purposes of scientific/historical research and statistics; and
    • Rights in relation to automated decision-making and profiling.
  • Automated Individual Decision-Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
  • Right to Complain: You have the right to file a complaint with supervisory authorities if your information has not been processed in compliance with the GDPR. Furthermore, in accordance with Article 77 GDPR, if the supervisory authorities fail to address your complaint properly, you may have the right to a judicial remedy.

Privacy Requests

Lastly, you retain the right to access, amend, correct or delete your Personal Information where it is inaccurate at any time. To do so, please contact us as indicated in the Contact Us section. We reserve the right to charge a reasonable fee, as permitted by applicable laws and regulations, in order to comply with complex requests or repetitive requests from individual users.

Your privacy request must include, at the least, the following information: (i) your complete name, address and/or e-mail address in order for us to notify you of the response to your request; (ii) attached documents establishing your identity; and (iii) a clear and concise description of the Personal Information with regard to which you seek to enforce any of your privacy rights. If you request rectification, please indicate amendments to be made and attach documentation to back up your request.

Upon receipt of your privacy request, and after due review, we may then edit, deactivate and/or delete your Personal Information from our services for the maximum term allowed by the GDPR for each applicable case. In case of secure databases under our control where deletion is impossible, we will make such information permanently inaccessible.

Notice to California Residents

Pursuant to the California Consumer Privacy Act of 2018 (the “CCPA”), LiteSpeed Technologies and/or its affiliates, clients, sub-processors and/or authorized third parties hereto provide the following Privacy Policy notice regarding the categories of Personal Information that we may collect and/or disclose within the preceding twelve (12) months regarding California residents who are not employees, independent contractors, owners, directors, officers, or job applicants of LiteSpeed Technologies, or emergency contacts or benefits beneficiaries of the foregoing.

Thenceforth, the CCPA provides Californians with the following rights:

  • Requests for Information: you (or your authorized agent) can request a copy of your Personal Information, including how we have collected, used, and shared your Personal Information over the past 12 months (if any), including the categories of Personal Information we collected and our purposes for doing so; the categories of sources for that information; the categories of third parties with whom we shared it for a business purpose and our purposes for doing so.
  • Your Right to Notification: under the CCPA, we cannot collect new categories of Personal Information or use them for materially different purposes without first notifying you.
  • Nondiscrimination for exercising your CCPA Rights: the CCPA prohibits us from discriminating against you for exercising your rights under the law. Such discrimination may include denying services, charging different prices or rates for services, providing a different level or quality of services, or suggesting that you will receive a different level or quality of goods or services as a result of exercising your rights.
  • Your Right to Delete Personal Information: you can request that we delete your Personal Information by contacting us. You also can request that we delete specific information, and we will honor such requests, unless a due exception applies, such as when the information is necessary to complete a transaction, verify a fraud, review a chargeback or contract for which it was collected or when it is being used to detect, prevent, or investigate security incidents, comply with laws, identify and repair bugs or ensure another consumer’s ability to exercise their free speech rights or other rights provided by law.
    • Please take into consideration that we may deny your deletion request if retaining the Personal Information is necessary for us, our affiliates or our service providers in order to:

      • Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you;
      • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
      • Debug our products to identify and repair errors that impair existing intended functionality;
      • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law;
      • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.);
      • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
      • Comply with a legal obligation that has substantive grounds;
      • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Overall, we have, may or will collect the following categories of Personal Information from our users, customers and individuals, as necessary to fulfill our legal obligations and operational business purposes:

  • Personal information (as defined in the California Customer Records Law), such as contact information;
  • Identifiers, such as online identifier, IP address and name;
  • Internet or network activity information, such as browsing history and interactions with our and other websites and systems;
  • Geo-localization data, such as device location and IP location;
  • Audio, electronic, visual and similar information, such as video recordings and multimedia content created in connection with our business activities; and
  • Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.

International Data Transfer Notice

LiteSpeed Technologies values your users’ privacy. Although our software does not directly collect any personally identifiable information from visitors to your site, LiteSpeed may still be considered a data processor in certain jurisdictions, as user information may be temporarily cached and/or logged, as outlined in this document.

We have our headquarters in the State of Pennsylvania, United States of America (USA). Henceforth, your Personal Information may be accessed by us or our affiliates, agents, partners and third-party service providers in the USA and our locations which may or may not be located in your country of residence, and you hereby consent to such access and transfer by simple disclosure.


LiteSpeed Web Server, OpenLiteSpeed, LiteSpeed Web ADC, and related software may record IP addresses as a part of normal logging. An access log and an error log may record visitor IP addresses and URL visited. The logs are stored locally on the system where LiteSpeed server software is installed and are not transferred to or accessed by LiteSpeed employees in any way, except as necessary in providing routine technical support if you request it. This logging may be turned off through configuration. It is up to individual server administrators to come up with their own schedule for removing such logs from the file system.

Cache Solutions

Our cache plugins potentially store a duplicate copy of every web page on display on your site. The pages are stored locally on the system where LiteSpeed server software is installed and are not transferred to or accessed by LiteSpeed employees in any way, except as necessary in providing routine technical support if you request it. All cache files are temporary, and may easily be purged before their natural expiration, if necessary, via a Purge All command. It is up to individual site administrators to come up with their own cache expiration rules.

LSCache for WordPress

In addition to caching, our WordPress plugin has an Image Optimization feature. When optimization is requested, images are transmitted to a remote LiteSpeed server, processed, and then transmitted back for use on your site. LiteSpeed keeps copies of optimized images for 7 days (in case of network stability issues) and then permanently deletes them.

Similarly, the WordPress plugin has a Reporting feature whereby a site owner can transmit an environment report to our server so that we may better provide technical support.

Neither of these features collects any visitor data. Only server and site data is involved.

Support Services

Sometimes, when you request technical support, LiteSpeed may ask for login credentials to various areas of your site. You may refuse to share such credentials, however refusal may impact LiteSpeed’s ability to provide the requested support services.

Upon completion of a support ticket, LiteSpeed immediately deletes all login credentials you may have shared.

Any user data encountered by LiteSpeed is kept strictly confidential. We never provide your support ticket information to any third party without your explicit consent.

Contact Us

If you would like to update information that you have voluntarily provided to us, stop receiving information from us, or exercise any of the rights granted to you under Privacy Laws, including the EU’s General Data Protection Regulation, please e-mail info@litespeedtech.com.