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litespeed_wiki:cache:lscwp:troubleshooting:general [2018/08/08 17:58] Lisa Clarke [Forced Caching] Elaborated |
litespeed_wiki:cache:lscwp:troubleshooting:general [2018/10/31 19:08] Lisa Clarke [Cache Always Misses] Proofreading |
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| ====== Troubleshooting Guide For LSCWP ====== | ====== Troubleshooting Guide For LSCWP ====== | ||
| Here are a few common issues and how to deal with them. Please follow these steps first before logging any ticket with us since your issue might have been resolved. | Here are a few common issues and how to deal with them. Please follow these steps first before logging any ticket with us since your issue might have been resolved. | ||
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| + | Once you've looked through this guide, if you still need help, please see [[litespeed_wiki:cache:lscwp:support|our support options]]. | ||
| ===== Verify the Issue is Related to LSCache ===== | ===== Verify the Issue is Related to LSCache ===== | ||
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| * Disable and then re-enable LSCache. | * Disable and then re-enable LSCache. | ||
| * In the **Debug** settings tab, disable **Check Advanced Cache**. | * In the **Debug** settings tab, disable **Check Advanced Cache**. | ||
| - | * Verify that the cache folder has the proper permissions (0755) | + | * Verify that the cache directory (found in ''wp-content/cache'') has the proper permissions (0755) |
| + | * Some CDNs have cache settings that can break LSCache and cause ''X-LiteSpeed-Cache: miss'' to appear at all times. However, accessing the backend server directly achieves ''X-LiteSpeed-Cache: hit''. If this happens, turn off the CDN's cache functions. | ||
| ==== Currency/Language Switcher Plugins ==== | ==== Currency/Language Switcher Plugins ==== | ||