Differences
This shows you the differences between two versions of the page.
Next revision | Previous revision Next revision Both sides next revision | ||
litespeed_wiki:cpanel_troubleshooting [2013/11/25 16:39] Michael created |
litespeed_wiki:cpanel_troubleshooting [2015/02/06 14:42] Jackson Zhang [mod_ruid2 Incompatibility] |
||
---|---|---|---|
Line 1: | Line 1: | ||
====== Troubleshooting LiteSpeed Web Server with cPanel/WHM ====== | ====== Troubleshooting LiteSpeed Web Server with cPanel/WHM ====== | ||
- | This wiki will address problems that may occur on a LiteSpeed Web Server/WHM installation. The installation process is covered in our [[litespeed_wiki:cpanel:auto-installer|auto-installer wiki]]. | + | This wiki will address problems that may occur on a LiteSpeed Web Server/WHM installation. The installation process is covered in our [[litespeed_wiki:cpanel:auto-installer|Auto-Installer wiki]]. |
- | **Note:** For free support for issues using LSWS with cPanel/WHM (i.e. problems that you have verified do not occur when you switch back to Apache), please use the [[http://www.litespeedtech.com/support/forum/|LiteSpeed forum]]. cPanel support will not handle LiteSpeed Web Server issues. | + | **Note:** For free support of LSWS please use the [[http://www.litespeedtech.com/support/forum/|LiteSpeed forum]]. If you have an issue with cPanel (even while using LSWS) please contact cPanel support. They are fully trained to handle LiteSpeed Web Server. |
===== Insufficient Process Memory ===== | ===== Insufficient Process Memory ===== | ||
Line 44: | Line 44: | ||
chmod 0700 /usr/bin/gcc | chmod 0700 /usr/bin/gcc | ||
+ | |||
+ | ===== mod_ruid2 Incompatibility ===== | ||
+ | |||
+ | LSWS is not compatible with mod_ruid2 because LSWS does not the process user to change mid-process. Make sure that mod_ruid2 is disabled in your WHM settings when using LSWS. LSWS is compatible with Apache prefork or event MPM. | ||
+ | |||
+ | If mod_ruid2 is enabled, a variety of functionality may be disrupted due to WHM creating files that the web server user cannot access. | ||
+ | |||
+ | However, starting in October 2014, there's been a new version of the WHM Plugin that automatically checks to see if mod_ruid2 is enabled. The Plugin now automatically removes the cPanel "fileprotect" file if it finds mod_ruid2 enabled. This should change the permissions to make them compatible with LSWS. |