Differences

This shows you the differences between two versions of the page.

--- litespeed_wiki:cpanel_troubleshooting [2014/07/14 18:40]
Michael Armstrong [Troubleshooting LiteSpeed Web Server with cPanel/WHM]
+++ litespeed_wiki:cpanel_troubleshooting [2015/07/20 15:09]
Michael Alegre removed
@@ Line 1: / Line 1: @@
 ====== Troubleshooting LiteSpeed Web Server with cPanel/WHM ======
-This wiki will address problems that may occur on a LiteSpeed Web Server/WHM installation. The installation process is covered in our [[litespeed_wiki:cpanel:auto-installer|auto-installer wiki]].
+This wiki will address problems that may occur on a LiteSpeed Web Server/WHM installation. The installation process is covered in our [[litespeed_wiki:cpanel:auto-installer|Auto-Installer wiki]].
 **Note:** For free support of LSWS please use the [[http://www.litespeedtech.com/support/forum/|LiteSpeed forum]]. If you have an issue with cPanel (even while using LSWS) please contact cPanel support. They are fully trained to handle LiteSpeed Web Server.
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   chmod 0700 /usr/bin/gcc
+===== mod_ruid2 Incompatibility =====
+LSWS is not compatible with mod_ruid2 because LSWS does not the process user to change mid-process. Make sure that mod_ruid2 is disabled in your WHM settings when using LSWS. LSWS is compatible with Apache prefork or event MPM.
+If mod_ruid2 is enabled, a variety of functionality may be disrupted due to WHM creating files that the web server user cannot access.
+However, starting in October 2014, there's been a new version of the WHM Plugin that automatically checks to see if mod_ruid2 is enabled. The Plugin now automatically removes the cPanel "fileprotect" file if it finds mod_ruid2 enabled. This should change the permissions to make them compatible with LSWS.