Errors using LSMCD Secure User Data CloudLinux/cPanel Interface

Most problems that will occur during a CPanel session require administrator intervention. This section assumes that you are either discussing the issue with your administrator now or are collecting information for later discussion.

There are three types of errors which can occur while getting stats:

1. Your user is missing from the SASL database. You can add yourself by following the link provided and entering a password.
2. RC: 121 Output: Stats server exception:
3. RC: 122 Output: Stats server access error

The message should be examined in detail to attempt to understand the problem. If it is not obvious from examination, contact LiteSpeed Technical Support.

Most of the time this is caused by the lsmcd server not being active. It can be started from a root console with the following command: /usr/local/lsmcd/bin/lsmcdctrl start