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litespeed_wiki:cache:litemage:troubleshooting:cart-appears-empty [2017/05/03 20:07] Michael Alegre created |
litespeed_wiki:cache:litemage:troubleshooting:cart-appears-empty [2017/05/04 17:30] Jackson Zhang |
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| + | ~~NOTOC~~ | ||
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| ====== Cart Appears Empty After Adding An Item & Visiting A New Page ====== | ====== Cart Appears Empty After Adding An Item & Visiting A New Page ====== | ||
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| * Cart icon shows up as empty after adding an item and navigating to another page. | * Cart icon shows up as empty after adding an item and navigating to another page. | ||
| + | ===== Case 1 ===== | ||
| ==== Cause ==== | ==== Cause ==== | ||
| Header toplinks are not being properly hole punched. This can be verified by following our [[litespeed_wiki:cache:litemage:troubleshooting:checking-hole-punching|How to check if ESI block holes are being properly punched]] page. | Header toplinks are not being properly hole punched. This can be verified by following our [[litespeed_wiki:cache:litemage:troubleshooting:checking-hole-punching|How to check if ESI block holes are being properly punched]] page. | ||
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| Flush both LiteMage and Magento caches. | Flush both LiteMage and Magento caches. | ||
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| + | ===== Case 2 ===== | ||
| + | In this case, user encounters similar problem. The store is using rwd theme, but override default ajaxcart by plumrocket. After further investigation, PlumRocket Ajax cart seems incompatible with LiteMage. Disable it and problem gone. | ||
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| + | Go to Magento admin panel - Configuration - PlumRocket - Ajax Cart -> Enable Extension = No. Suggest to use rwd default ajax cart when using LiteMage. | ||