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litespeed_wiki:cache:litemage:troubleshooting:connect-cache-session-cleaning-error [2016/05/06 14:13] Michael Alegre created |
litespeed_wiki:cache:litemage:troubleshooting:connect-cache-session-cleaning-error [2017/05/05 20:48] (current) Lisa Clarke |
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| - | ====== Magento Connect “Exception during cache and session cleaning” Error ====== | + | ~~NOTOC~~ |
| + | ====== Magento 503 error after (re)installation of LiteMage Cache extension ====== | ||
| - | When using the Magento Connect manager with certain browsers you may receive an "Exception during cache and session cleaning" error message in the Magento Connect output frame when attempting to either install or reinstall LiteMage. If this occurs, LiteMage will still be installed but your Magento site will become stuck in maintenance mode and therefore be inaccessible. | + | ====Problem==== |
| + | After (re)installation of the LiteMage Cache extension in the Magento Connect manager, the Magento site can't be accessed and gives 503 errors. During the installation, the Magento Connect manager outputs the error message **Exception during cache and session cleaning**. | ||
| - | The reason for this is that when Magento Connect attempts to install any new modules to your store, it first creates a "maintenance.flag" file in the root directory. The presence of this file signals that your site is now in maintenance mode and changes can be safely made. Under normal circumstances this file should be automatically deleted once the installation has completed, but certain errors (such as this one) can cause Magento Connect to halt before reaching the removal step. | + | ====Cause==== |
| + | When Magento Connect attempts to install any new modules, it first creates a maintenance.flag file in the root directory. The presence of this file signals that the site is now in maintenance mode and changes can be safely made. Under normal circumstances this file should be automatically deleted once the installation has completed, but certain errors can cause Magento Connect to halt before reaching the removal step. If this occurs, LiteMage will still be installed but your Magento site will become stuck in maintenance mode and therefore be inaccessible. | ||
| - | To fix this simply delete the “maintenance.flag” file from the root folder of your affected Magento site. | + | |
| + | ====Solution==== | ||
| + | Simply delete the maintenance.flag file from the root folder of the affected Magento site. | ||