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litespeed_wiki:cache:litemage:troubleshooting:installation-does-not-have-litemage-enabled [2016/05/06 14:19] Michael Alegre created |
litespeed_wiki:cache:litemage:troubleshooting:installation-does-not-have-litemage-enabled [2017/05/05 20:41] Lisa Clarke |
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- | ====== Error Message: "Your installation of LiteSpeed Web Server does not have LiteMage Cache enabled" ====== | + | ====== "LiteMage Cache not enabled" error message ====== |
- | If you encounter the following error message at the top of the "LiteMage Configuration" section of your Magento Admin Panel | + | ====Symptom==== |
+ | The following error message shows at the top of the **LiteMage Configuration** section of the Magento Admin Panel | ||
{{ :litespeed_wiki:litemage-not-enabled.png?nolink |}} | {{ :litespeed_wiki:litemage-not-enabled.png?nolink |}} | ||
- | It means that you do not have LiteMage correctly enabled in your ".htaccess" file. To do this follow the [[litespeed_wiki:cache:litemage:installation#turn_on_the_litemage_module|Turn On The LiteMage Module instructions]] on our LiteMage installation page. | + | ====Cause==== |
+ | Two possible reasons: | ||
+ | - You don't have the proper license | ||
+ | - LiteMage is not enabled in the .htaccess file | ||
+ | |||
+ | ====Solution==== | ||
+ | Make sure you have [[litespeed_wiki:licenses:choosing-a-license|the proper license]] and also that [[litespeed_wiki:cache:litemage:installation#turn_on_the_litemage_module|LiteMage is turned on]] in .htaccess. | ||