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litespeed_wiki:cache:litemage:troubleshooting:live_chat_widget_does_not_show_up [2017/05/02 15:21] Jackson Zhang created |
litespeed_wiki:cache:litemage:troubleshooting:live_chat_widget_does_not_show_up [2017/05/02 15:58] Jackson Zhang |
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| Solution: The footer block cannot load widget block properly, hence hole punch for public footer block needs to be disabled. | Solution: The footer block cannot load widget block properly, hence hole punch for public footer block needs to be disabled. | ||
| + | How to disable hole punch for footer plock? You will need to modify config.xml file and remove(comment out) footer section. | ||
| + | |||
| + | cd app/code/community/Litespeed/Litemage/etc/ | ||
| + | vi config.xml | ||
| + | |||
| + | Simply remove the following or use <!-- --> to comment it out. | ||
| + | |||
| + | <footer> | ||
| + | <access>public</access> | ||
| + | <blocks>footer</blocks> | ||
| + | </footer> | ||
| + | |||
| + | Please be aware that config.xml will be overridden by LiteMage upgrade. You will need to do the above change again after the upgrade. You can not keep the old config file and copy over after the upgrade, as new fields will be added for each upgrade. | ||